The Friends of Shrewsbury and Telford Hospital is a charity that runs four shops located within the Royal Shrewsbury Hospital and we require someone for 2 permanent shifts a week, plus cover maternity leave and other sick leave. The job will involve opening/closing a shop at the beginning or end of the day, leading the volunteers on shift and ensuring that shop is correctly stocked and properly run.
Background in retail or catering is preferred, but training will be given to the successful candidate.
Applicants must be flexible and will be expected to work evening/weekend shifts.
Position is at least a permanent 12 hours per week (2 x 6 hour shifts), plus covering a maternity leave shift.
The shifts for this position are as follows...
- Wednesday: 1:30pm - 7:30pm (permanent)
- Thursday: 7:30am - 1:30pm (maternity cover)
- Friday: 1:30pm - 7:30pm (permanent)
However, a chance to do extra hours covering other shifts (as required) is regularly available (as/when other staff go off sick or on holiday).
Responsibilities:
- Supervise and manage a team of volunteers during assigned shifts.
- Communicate effectively with team members and main office.
- Ensure excellent customer service by assisting customers and resolving any issues.
- Oversee daily operations, including opening and closing procedures.
- Monitor stock levels and place orders as needed.
- Train new team members/volunteers on company policies and procedures.
- Maintain a clean and organised work place.
- Handle card and cash transactions and ensure accuracy in cash handling.
Experience:
- Previous experience in retail management or a similar leadership role preferred
- Strong time management skills to effectively prioritise tasks.
- Ability to manage and motivate others to achieve smooth running of the shop.
- Well mannered & excellent communication skills to handle customer inquiries or complaints.
Please note that this job description is not exhaustive, and additional duties may be assigned as needed.
Please email your CV and covering letter or bring them to our office in Outpatients.
The position will be subject to references and a DBS check (due to hospital workplace).
Closing date for applications is Monday 15th June, but we may start interviewing prospective candidates before then.
(More details available on request)
Job Types: Part-time, Permanent
Pay: £12.71 per hour
Benefits:
- Casual dress
- Company pension
- Discounted or free food
- Free parking
- On-site parking
Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 1 year (preferred)
- Supervising experience: 1 year (preferred)
- Customer service: 1 year (preferred)
- Retail management: 1 year (preferred)
Work Location: In person
