As an Accounts Receivable Advisor, your key responsibilities will include:
✔️ Chasing outstanding debt via phone, email, and letters — through to full collection.
✔️ Prompt and accurate cash posting and allocation on our system.
✔️ Handling high-volume debit notes daily with precision and efficiency.
✔️ Building and maintaining excellent relationships with both internal teams and external customers.
✔️ Staying on top of AR best practices — from credit applications to discount management.
✔️ Identifying and escalating issues early to keep things running smoothly.
✔️ Providing clear account status updates to operational and finance leads.
✔️ Support Team Leader / Manager with period end reporting.
✔️ Work on multiple ERP’s and be multi skilled across the Grocery business.
✔️ Attend meetings with Sales, Finance, CS and Customers to discuss and resolve any issues.