Are you passionate about making a real difference in patient care? Join us at Penrose Health as a Care Coordinator, where you’ll play a vital role in delivering personalised, proactive, and joined-up care for patients with complex health and social needs.
As part of our dynamic clinical and non-clinical team, you’ll help streamline care pathways, support long-term condition management, and ensure patients receive the highest standard of service. This is a role for someone who thrives on organisation, communication, and collaboration, and wants to contribute to a healthcare system that truly puts patients first.
You’ll be at the heart of our mission to provide efficient, effective, and compassionate care, working closely with GPs, nurses, and external agencies to coordinate support that improves lives.
If you’re detail-oriented, a strong communicator, and eager to work in a fast-paced, multidisciplinary environment, this is your opportunity to make a meaningful impact every day.
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Coordinating care for patients with complex health and social needs, ensuring they receive the right support at the right time.
- Building personalised care plans that make a real difference in patients’ lives.
- Acting as the link between GPs, nurses, and external agencies to keep care seamless and joined-up.
- Managing patient registers for frailty, dementia, learning disabilities, and palliative care.
- Organising and chairing clinical meetings, preparing agendas, and capturing key decisions in minutes.
- Handling referrals and urgent tasks with precision and prioritisation.
- Maintaining accurate patient records on EMIS to support safe, proactive care.
- Responding to patient queries and liaising with families and carers to provide reassurance and clarity.
- Driving improvements in care processes and contributing ideas to make services more efficient.
- Ensuring robust adult and child safeguarding practices are followed in every interaction.
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Love organisation and structure – you enjoy planning, prioritising, and keeping everything on track.
- Communicate with confidence and empathy – you can build rapport with patients, families, and professionals across multiple agencies.
- Pay attention to detail – accuracy matters to you, whether it’s note-taking, updating registers, or recording patient data.
- Adapt quickly – you’re comfortable working in a fast-paced environment with changing priorities.
- Enjoy problem-solving – you can think analytically and find solutions when faced with complex situations.
- Work collaboratively – you value teamwork and can coordinate effectively with clinicians and external partners.
- Embrace technology – you’re confident using systems like EMIS, Microsoft Teams, and other digital tools.
- Care deeply about patient outcomes – you want to make a real difference in people’s lives by ensuring they receive the best possible care.
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Be part of a compassionate, professional team dedicated to improving patient experience.
- Work in a structured environment with clear systems, centralised support, and strong management backing.
- Help shape the way patients experience primary care - ensuring every visit is efficient, safe, and welcoming.
- 28 days annual leave (including public holidays)
- Your birthday off
- Blue Light Card membership
- Clear progression pathways
- Local team incentives
Penrose Health is on a mission to deliver outstanding healthcare to every patient we serve.
We care for 75,000+ people across 9 sites in South East London, supported by a team of 200+ clinicians and staff. Our model is built on permanent, diverse teams, strong governance, and a clear focus on continuity, quality, and access.
We work closely with NHS partners to deliver a full range of services — from routine checks to complex, long-term care — backed by robust systems and a culture of continuous improvement.
We're proud to hold a CQC "Good" rating and consistently receive strong feedback from patients.
Learn more at penrosehealth.co.uk.
