About Us
PIVOT365 are signage safety experts specialising in signage maintenance, repairs, installation and safety inspections across a wide range of industries including retail, hospitality, finance and commercial sectors.
Working with the BSGA and clients such as TJX Europe, New Look, Holland & Barrett, Waterstones, Moto Hospitality and Betfred, we continue to drive a data-led approach into signage support for all our contracted clients.
Due to continued growth, we are now looking to strengthen our team with a Key Account Manager to support and grow our existing client base.
Role Overview
Hybrid UK based role.
As a Key Account Manager, your focus will be to manage and develop relationships across a portfolio of key clients while acting as the main point of contact for all account-related activity.
You will ensure contractual obligations are delivered efficiently while identifying commercial opportunities to drive additional revenue and client growth.
A key aspect of the role will involve interpreting technical reporting from engineers and presenting findings back to clients in a clear, structured and commercially focused way.
Key Responsibilities
· Manage and develop key client relationships
· Act as the primary point of contact for all account-related matters
· Interpret survey and inspection data to provide actionable client insight
· Prepare and issue estimates for remedial and project works
· Follow up quotations to drive conversion and revenue growth
· Review scheduled and completed works to ensure quality and efficiency
· Conduct regular client review meetings
· Ensure delivery against contractual KPIs and service expectations
· Work closely with estimating and operations teams to manage project delivery
· Report on account performance, revenue and opportunities to senior management
· Maintain accurate CRM records and account activity
What We're Looking For
· Minimum 3 years’ experience in account management
· Strong commercial awareness and ability to identify growth opportunities
· Ability to interpret technical information and communicate it clearly
· Excellent communication and relationship-building skills
· Strong organisational skills and attention to detail
· Professional and confident phone manner
· Proficiency in Microsoft Office, particularly Excel
· Ability to collaborate effectively with internal teams
· Full UK driving licence
What We Offer
· Starting salary from £35,000
· 23 days annual leave plus bank holidays
· Pension scheme
· Hive Healthcare Plan
· Company performance bonus
Apply
Send your covering letter and CV to [email protected] or call 01304 799895 to find out more.
Join PIVOT365 and become part of a growing, ambitious and forward-thinking business.
Job Type: Full-time
Pay: £35,000.00-£45,000.00 per year
Benefits:
- Company pension
- Private medical insurance
Experience:
- B2B sales: 2 years (required)
Licence/Certification:
- Driving Licence (required)
Willingness to travel:
Work Location: Hybrid remote in Sandwich CT13
