An excellent opportunity has arisen for an Apprentice Office Administrator to join a growing business with the option to work from home.
We are looking for great people who we can sponsor and train to achieve a professionally recognised administration qualification. If you have that special something and a strong work ethic, we would be delighted in helping you through your apprenticeship.
Work Pattern:
Minimum 37.5 hours required (may be more) as per the apprenticeship programme.
Benefits:
- Remote work - at some point this may turn into hybrid depending on the business
- Working hours are flexible IF you have commitments such as children or dependants - daily tasks must be completed and communication is key - this will be reviewed case by case
- 28 days paid Holiday = 20 days holiday accrued plus 8 days bank holiday
- Extra day off for your birthday
- Company Rewards and Incentives
- Structured Career Path
- Bonus’s for meeting targets including incentives after 6 months of working with the business
The Role:
The Apprentice Office Administrator role is designed as a Progression Programme to help you gain the required experience and qualification in your journey to becoming a fully competent Office Administrator.
Your journey will begin by understanding the core fundamentals of office administration, working closely with the business owner on day-to-day tasks, including marketing and invoicing. As you start within this role, you will:
- Work closely with the business owner on day-to-day tasks, marketing, and invoicing
- Be a key point of contact for customers & clients
- Gather and understand documentation required to progress tasks - completing admin duties as needed
- Organise and coordinate meetings and events
- Provide administrative support to the management team
- Maintain accurate records and filing systems
- Assist with the development of policies and procedures
- Answer phones and direct calls to the appropriate person or department
- Handle customer inquiries in a professional manner
- Build great working relationships with clients and contacts
- Meet and exceed targets
**It is extremely important that you're able to use your own initiative and are comfortable working independently.**
Your Future
As your competency and experience in the role grows, you will be supported through your apprenticeship qualification, which is paid for by the company. On successful completion, you will be provided with additional training to progress further within the business.
To Be Successful in This Role
**Essential**
- Basic typing skills for efficient data entry and document creation
- Proficiency with computer skills including Microsoft Office (Word, Excel, Outlook) and emails
- Organisation skills second to none
- Great customer service skills and good phone etiquette and communication skills
- Able to use your own initiative and work independently with minimal supervision
- Able to analyse information and provide solutions to problems
- Ability to remain focused in a fast-paced environment
- Have a creative eye and have an understanding of how social media platforms work
**Desirable**
- Experience in an office administration or similar support role
Training:
- In person training for approximately 2 weeks - must be able to travel location will be confirmed closer to the start date, however if you are located far zoom training may be able to be arranged
What They Are Offering:
- Permanent opportunity - Full time
- Salary depending on experience
- Attractive bonus scheme
- Study support and qualification fully funded
- Excellent opportunities to progress through the company hierarchy
- Systems and tools designed to let you focus on the work rather than unnecessary admin overhead
- Laptop will be provided - this must not be used for personal use
The successful candidate will need to provide a personal reference and DBS check.
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*Due to the high volume of applications we receive, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.*
Pay: £8.00-£10.85 per hour
Benefits:
Application question(s):
- Wha grade did you achieve in your GCSE Maths
- Wha grade did you achieve in your GCSE English
- This role means switching between admin, marketing tasks, and invoicing, often with things coming in unexpectedly. Can you give me an example of a time you had to manage several different types of tasks in one day and stay on top of it all?
- Imagine a client calls in, upset, — but I'm not available right now and they need an answer immediately. What would you do?
- Picture this: it's Monday morning, I'm out for personal reasons, there are several important cases that need submitting, the inbox is full, and clients are calling in. How would you approach the morning, and in what order would you tackle things?
Work Location: Remote
