Do you enjoy turning complex problems into clear, practical solutions?
Are you confident working with stakeholders to understand needs and drive improvement?
Do you want to work on projects that make a real difference to public services?
We’re looking for an experienced Business Analyst to join our IT & Digital Project Delivery Team at Brighton & Hove City Council.
In this role, you’ll support the Corporate Systems Improvement Programme, working with services to review and improve finance, HR and payroll processes and systems. Your analysis will help shape practical changes that improve how core council services operate and support better outcomes for staff and residents.
About the role
This is a great opportunity to contribute to complex change across key corporate services. You’ll work closely with service teams, IT & Digital colleagues and suppliers to understand current ways of working, identify issues and support the delivery of practical improvements.
You will:
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work with teams to understand how services currently operate and where improvements are needed
- run workshops, interviews and working sessions to build shared understanding of problems and priorities
- analyse processes, systems and data to identify issues, risks and opportunities
- define clear requirements and produce outputs such as process maps, user stories, options appraisals, etc.
- support projects through planning, testing, implementation and transition to business as usual
- communicate complex ideas clearly to different audiences
About you
You’ll bring experience as a Business Analyst working on complex change, whether in systems, services or processes.
In this role, you will:
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use your analytical skills to break down problems and identify practical improvements
- build strong relationships and work confidently with a wide range of stakeholders
- facilitate workshops and gather requirements that lead to clear, agreed outcomes
- produce structured, easy-to-understand outputs that support delivery
- manage your own workload and work independently when needed
Experience of corporate systems, back-office transformation is helpful, but not essential. If you can demonstrate the essential skills needed for the role listed in the JD, we’d encourage you to apply.
Why join us?
We are a friendly and supportive team of business analysts and project managers who work collaboratively to deliver meaningful change.
We offer:
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flexible, hybrid working that supports work-life balance
- opportunities to work on high-impact programmes that shape how the council operates
- a strong focus on learning and development to support your career progression
- the chance to contribute to services that support diverse communities across the city
1 Year fixed term contract.
For an informal discussion, please contact Nina Kluf, Principal Business Analyst.Email: [email protected]
Encouraging a diverse workforce
Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from White Other background as well as those who identify as Disabled or Women.
If you are successful in your application, we have the following employee networks here to support you throughout your employment with us: BME Workers, Disabled Workers and Carers, LGBTQ Workers, and Women’s Network.
Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).
Why work for us?
As a council, we want to:
- be connected
- be confident
- be innovative and creative
- be diverse and inclusive
- be healthy and psychologically safe
For more information about our values and the benefits of working at the council, visit Why work for us which gives details of our wellbeing support, our benefits including leave and pensions as well as details of our training and development.
How to apply
Please read our Apply for a job at the council pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.
As part of your application, you will need to provide your education and career history and answer some application/shortlisting questions. Your answers to the application/shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our Shortlisting questions guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process.
AI advice for candidates
We are interested in hearing about your experience and skills in your own words. While we value people who know how to use AI, we ask that you minimise using it in your application.
We are keen to hear how your experience and skills align to our values and the skills and experience needed to perform well in our roles with clear real examples from you. To support you in this, we have guidance on using the STAR model which can help you ensure you are telling us your whole story. We also provide clarity on the skills we are looking for in our adverts and in the job description/person specification attached to each job advert.
All the applications we receive are read by at least two hiring managers and we do not use AI in this process. Our experience of reading applications is that those that have heavily used AI contain generic paragraphs that are strikingly similar to other applicants’ responses. This makes it extremely difficult to differentiate between applications, and doesn't give us enough evidence of your individual skills. There is a risk that we will therefore not be able to shortlist you. Instead, we recommend you ensure your application stands out by presenting clear examples of your actual skills and experiences in your own words.
Additional information
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.
We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.
