Job Role:
Run4It has a clear purpose: Inspiring people to improve their fitness, health and wellbeing through running. Operating as a multi-channel retailer, Run4It aims to utilise its resources to the best of its ability in order to provide customers with an exceptional shopping experience. We place a lot of value on the customer service feedback we receive via Feefo and Google My Business reviews.
Integrity, customer commitment, collaboration, empathy, and fun are just a few of the values we stand by as a company. We are looking for a sales assistant who embodies all of these and more. This is a varied role for an enthusiastic individual who is preferably into their fitness.
Key Duties and Responsibilities of the Sales Assistant are to:
- engage with customers by following the Run4It customer service process to provide a positive shopping experience
- deliver exceptional service through the +runlab service, offering expert advice and support to customers
- actively contribute to maintaining high shop standards, including visual merchandising and store cleanliness, ensuring an inviting and well-organized environment
- accurately manage stock transfers and deliveries into the store, ensuring proper handling and organization
Reporting to:
The Shop Manager and Assistant Manager.
Key Performance Indicators:
- Sales performance that aligns with both the shop's and the company’s product range and strategic objectives
- Customer Account Creation & Newsletter sign-up rates
- Service reviews on Feefo & Google My Business
Full training will be provided to ensure the highest possible level of customer service is attained that fits in with our company service standards.
Terms:
- Hourly rate of £13.00
- The successful applicant will be expected to be flexible with regard to hours and be able to work weekdays and some weekends.
- Staff discount: 30% discount on full-price goods for your own personal use and 20% discount on full-price goods being bought for or by immediate family members
Experience:
- customer service: 1 year (preferred)
- running: 1 year (preferred)
Applications without a covering letter will not be considered.
Job Type: Part-time
Pay: £13.00 per hour
Benefits:
Application question(s):
- Can you describe a specific experience or achievement you've had in running that highlights your passion for running? This could include a memorable race, personal best, or a challenge you've overcome while training.
- How many hours are you looking for?
- This position will require candidates to be available over weekdays and weekends. Please specify what days you are available to work?
Work authorisation:
- United Kingdom (required)
Location:
- Aberdeen AB10 6BS (required)
Work Location: In person
