Job Overview
As General Manager of Anytime Fitness Harlow, you will support the ongoing success of the club through exceptional customer service, operational excellence, strong sales performance, and effective team leadership.
You will play a key role in creating a welcoming environment for members while supporting the day-to-day operations and commercial performance of the club.
Key Responsibilities
- Support the ongoing growth and success of the club
- Drive membership sales and retention activity
- Deliver exceptional service throughout the member journey
- Support the day-to-day operational management of the club
- Support the fitness function, including personal trainers
- Lead by example with professionalism and integrity
- Coach, support, and develop team members
- Support marketing campaigns, outreach activity, and club promotions
- Ensure operational standards and health & safety procedures are maintained
- Support member engagement, feedback management, and complaint resolution
What We’re Looking For
- Professional and highly motivated individual
- Excellent communication and interpersonal skills
- Sales-driven with a passion for exceeding targets
- Strong leadership and people management skills
- Strong business awareness and problem-solving skills
- High energy, resilience, and adaptability
- Flexible and able to multitask effectively
- Passion for fitness, health, and customer service
- Strong team player with a proactive attitude
Your Commitment
This is a full-time position working 5 days per week. Shift patterns include mornings, evenings, and some weekends, as standard within the leisure industry.
The Benefits
- Industry-leading pay and generous bonus scheme
- Complimentary gym membership
- High-quality training and development
- Genuine career progression opportunities within a growing business
- Company pension
- Additional incentives and benefits
Work Location: In person
Pay: £32,000.00-£35,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Gym membership
- On-site parking
Work Location: In person
