Job Summary
We are seeking a compassionate and adaptable ABI Floating Support Worker 10hrs per week (Tuesdays and Thursdays from 9:30am - 2:30pm) to provide high-quality care and support at our Sutton Coldfield centre and to cover where required at our centres in Moseley and Rubery.
Duties include: -
- Ensure that clients’ lunches are prepared and served on time and assist individuals with feeding and general meal-time skills as required
- Encourage clients in their development of personal needs and hygiene skills
- Assist ABI Skills Coaches in the preparation, running and recording of activity sessions
- Deputise for ABI Skills Coaches as directed in their absence – supervise volunteers and facilitate activity sessions.
- Be alert to the safety of clients and others, responding promptly to signals of potential danger
- Help clients with mobility and toileting as and when required
- Supervise the arrival and departure of clients each day, including responsibility for collection/return of personal belongings.
- Carry out assigned domestic chores at the end of each day, e.g. washing up; tidying and putting materials away. Cover general cleaning duties in the absence of the regular cleaner.
- Be flexible to suit the needs of the post and work fairly with the team as required, including taking turns in small extra duties outside of normal hours such as getting the centre supplies or waiting for late taxis etc.
- Attend fully any training, coaching or team meetings etc as required, outside the normal working day
Experience and requirements: -
- NVQ2 in Health and Social Care (or equivalent/willing to take within the first 2 years of being in role)
- Willing to undertake all required training for the role.
- · Although driving is not a requirement of the role, we welcome anyone who is trained and willing to drive our minibus to assist with transporting clients to community activities (D1 required).
As well as meaningful work, great colleagues and outstanding training, our paid roles offer:
· Annual leave – a generous 33 days each year (to include 8 bank holidays)
· DBS Check – we cover the cost of your DBS check and further renewals once probation passed
· Company Pension Scheme
· Wellbeing Support, Advice and Guidance – via our in-house trained ‘Mental Health' Champions’, 'Menopause' Champions and 'Dyslexia' Champions and/or Maximus Mental Health services through an online portal or over the telephone
· Induction - We pay for you to attend our comprehensive induction and on-going training to include the Care Certificate and E-learning Certs
· Confidential counselling service
· Free parking at our most of our sites according to limited availabilityy
· Free refreshments
· Brain Injury Certificates – Level 1 & 2 - free specialist training in brain injury
· We can support you to obtain a range of qualifications according to roles and support you with further development
· Staff Referral Scheme – earn £25 for referring a friend into a vacant Headway Birmingham & Solihull position
· GEM Awards – All of our employees are stars in our eyes and each year colleagues make nominations for our special awards
· Social events, fundraising and team building – we value all our employees and try to bring people together socially
· Blue Light cards provided for you to use at Highstreet retailers, days out, gifts, holidays and even when buying a car – Headway will purchase for you.
· BHN Extras Discount Scheme
· Long Service Awards – receive extra (pro-rata equivalent) annual leave after reaching 5 years and thereon
· Milestone Awards - Voucher awarded for 5 years and every further 10 years
· 20% off purchases in any Headway Birmingham & Solihull Charity Shop
· Headway Anniversary Awards - salary increments given as per anniversary policy
· Special Birthday days – an extra day leave on your ‘milestone birthdays’
· Health Scheme – employees can opt into the BHSF healthcare plan and Life Insurance scheme through which Headway B & S will pay at the basic level. This enables employees to claim back money towards general day to day healthcare such as opticians and dentists
· Duvet Day – get rewarded for coming into work with an extra day off (equivalent to usual working day/pro-rata) for completing a full year’s attendance without any time off (from April – end March). This will not take into consideration any absences which are related to a declared/known disability or pregnancy.
· Respite Day – a paid day off awarded for who go above and beyond
Even though we are a small charity we feel we offer many great benefits that will hopefully make you 'feel valued, feel well balanced & feel looked after'.
To apply for this opportunity, you can:
A) Submit a CV and Supporting Statement via INDEED
B) Visit our website at https://www.headway-bs.org.uk and download a Recruitment Pack and Application Form
C) Send your CV and Supporting Statement to [email protected]
Closing Date: Wednesday 1st July 2026, 12pm.
Pay: From £13.11 per hour
Benefits:
- Company pension
- On-site parking
- Paid training
- Store discount
Application question(s):
- Do you have support worker experience within a day centre setting?
- What has attracted you to this opportunity?
Experience:
- Support Worker : 1 year (required)
Work authorisation:
- United Kingdom (required)
Willingness to travel:
Work Location: In person
