Job Summary
We are seeking a friendly and organised Dental Receptionist to join our dental practice. The successful candidate will be the first point of contact for patients, providing exceptional customer service and ensuring smooth daily operations. This role offers an excellent opportunity for individuals with office and administrative experience to contribute to a welcoming environment dedicated to patient care. The position is paid and suitable for those looking to develop their career within the dental healthcare sector.
Responsibilities
- Greet patients warmly and professionally upon arrival, creating a positive first impression
- Manage appointment scheduling, confirmations, and rescheduling efficiently using practice management software
- Answer phone calls, respond to enquiries, and direct calls appropriately
- Handle patient check-in and check-out procedures with accuracy and attention to detail
- Maintain accurate patient records and update information as required
- Process payments, including insurance claims and billing, ensuring confidentiality at all times
- Support the dental team with administrative tasks such as filing, data entry, and correspondence
- Ensure the reception area remains tidy, welcoming, and well-stocked with necessary supplies
- Assist in managing patient flow to minimise wait times and optimise appointment schedules
Qualifications
- Previous office or administrative experience is preferred but not essential; training will be provided
- Strong organisational skills with the ability to multitask effectively in a busy environment
- Excellent communication skills, both verbal and written
- Friendly demeanour with a professional attitude towards patient care
- Proficiency in using office software programmes such as Microsoft Office or similar applications
- Ability to work well within a team and adapt to changing priorities
- Attention to detail and confidentiality in handling sensitive patient information
This role offers an engaging environment where organisational skills and a caring approach are valued. We welcome applications from motivated individuals eager to contribute positively to our dental practice.
Pay: £12.71-£14.00 per hour
Work Location: In person
