Key Tasks
Delivering digital services and technology
You'll lead the delivery of the Authority's Digital, Data & Technology Strategy, ensuring digital services, enterprise systems and technology platforms support organisational priorities and enable the effective delivery of statutory responsibilities.
You'll oversee the development, implementation and continual improvement of digital services, ensuring systems are reliable, integrated, secure and designed around the needs of users.
Managing enterprise systems
You'll be responsible for the performance, resilience and continuous improvement of the Authority's enterprise technology estate, including business applications, collaboration platforms, operational systems and digital tools.
You'll ensure technology supports efficient business processes, improves user experience and enables effective organisational performance.
Managing technology suppliers and contracts
You'll lead the procurement, mobilisation and day-to-day management of technology suppliers, managed service providers and digital contracts.
You'll ensure suppliers deliver high-quality services, meet agreed service levels, represent value for money and continually improve performance while maintaining effective commercial relationships.
Managing data and information
You'll lead the operational management of the Authority's information assets, ensuring national registers, operational systems and organisational data are accurate, secure, integrated and maintained as trusted sources of information.
You'll oversee data quality, information governance and system integrity, working closely with the Data Protection Officer and other colleagues to ensure compliance with legislative and organisational requirements.
Developing analytics and business intelligence
You'll develop the Authority's reporting, analytics and business intelligence capability, ensuring operational teams and senior leaders have timely, meaningful and reliable information to support operational delivery, organisational performance and evidence-based decision making.
Delivering digital transformation
You'll identify opportunities to improve organisational effectiveness through digital technologies, automation and process improvement.
Working collaboratively across the Authority, you'll lead digital change initiatives that simplify processes, improve customer experience and enhance organisational capability.
Supporting innovation
You'll work with technology providers, academia and public sector partners to identify emerging technologies and digital solutions that improve monitoring, information management and operational delivery.
You'll support the Authority's ambition to become a recognised centre of excellence through the practical application of digital innovation and continuous improvement.
Leading a high-performing function
You'll build and lead a modern, customer-focused Digital, Data & Technology function, creating an environment where specialists are supported to develop professionally, collaborate effectively and deliver outstanding services across the organisation.
Successful candidates will hold a degree in Digital, Information Technology, Computer Science, Information Management, Data Science, GIS or a related discipline, or be able to demonstrate significant relevant experience leading digital, technology, information or data services within complex organisations.
Technical Capabilities
Important: The technical capabilities listed below will be assessed throughout the selection process. Please refer to these capabilities when preparing your application and provide evidence of how you meet them through your qualifications, skills and experience.
Digital Service Leadership
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Delivering organisation-wide digital, data and technology services that support organisational priorities and statutory responsibilities.
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Translating strategic direction into practical digital solutions that improve organisational capability and service delivery.
Enterprise Systems & Technology Management
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Leading the implementation, management and continuous improvement of enterprise systems, digital platforms and business applications.
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Ensuring technology services are secure, resilient, integrated and aligned to organisational needs.
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Developing technology roadmaps and delivery plans that support organisational growth and continuous improvement.
Supplier & Contract Management
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Procuring, mobilising and managing technology suppliers, managed service providers and digital contracts.
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Managing service level agreements, supplier performance and commercial relationships to ensure high-quality, secure and cost-effective services.
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Driving continuous improvement through effective supplier and contract management.
Data Management & Business Intelligence
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Leading the operational management of organisational data, national registers and information assets.
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Developing reporting, analytics and business intelligence that support operational delivery and organisational performance.
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Promoting high standards of data quality, integrity and accessibility.
Information Governance & Digital Security
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Ensuring digital services and information assets comply with information governance, data protection and security requirements.
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Working with specialist providers to maintain cyber resilience, business continuity and disaster recovery arrangements.
Digital Transformation & Continuous Improvement
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Leading digital transformation initiatives that modernise business processes and improve organisational effectiveness.
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Identifying opportunities to apply technology, automation and innovation to enhance operational delivery and user experience.
Leadership & Professional Judgement
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Providing professional advice and challenge on digital services, technology, supplier management and information management.
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Exercising sound judgement when balancing organisational priorities, technology investment, operational risk and public accountability.
