Job Summary
We are seeking a dynamic and organised Medical Administrator/Receptionist to join our GP Practice Team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming and efficient environment. Your responsibilities will include managing front desk operations, scheduling appointments, handling administrative tasks, and supporting clinical staff to deliver exceptional patient care. This position offers an exciting opportunity to contribute to a well-organised medical practice while developing your skills in healthcare administration.
Responsibilities
- Greet patients and visitors warmly, creating a positive first impression of the practice
- Manage appointment scheduling efficiently using the practice’s electronic health record system
- Answer incoming phone calls promptly, providing accurate information or directing calls appropriately
- Verify and maintain patient records accurate and up to date
- Handle administrative tasks such as filing, data entry, and processing correspondence
- Maintain a clean and organised reception area to promote a professional environment
- Support clinical staff with basic administrative duties as needed.
Qualifications
- Previous office experience in a healthcare or medical setting is preferred
- Strong administrative skills with attention to detail and organization
- Excellent communication and interpersonal skills to interact effectively with patients and team members
- Ability to multitask efficiently in a fast-paced environment
- Proficiency with office software such as Microsoft Office Suite or similar programs
- Knowledge of medical terminology or experience working with electronic health records is a plus
Join us in delivering outstanding healthcare experiences by ensuring smooth front desk operations! This role provides an engaging environment where your organizational talents and friendly demeanor will make a meaningful difference every day.
Pay: £12.71 per hour
Benefits:
- Company pension
- Employee mentoring programme
- Free parking
- On-site parking
Experience:
- Customer service: 1 year (required)
Work Location: In person
