Overview
The Office Junior is responsible for supporting the smooth day-to-day operation of the office and ensuring a professional, efficient service is provided to colleagues, clients and visitors. The role involves carrying out a range of administrative, reception and operational duties, ensuring tasks are completed accurately and within required timescales. This position provides valuable exposure to different areas of the business and offers an excellent opportunity to develop a broad range of workplace, administrative and customer service skills.
Responsibilities
- Provide reception services for the Oxford office of Reeds Solicitors LLP, ensuring a professional and welcoming environment for clients and visitors.
- Greet and assist visitors and clients in a friendly, professional manner.
- Open, scan and distribute incoming post via email as required.
- Prepare, frank and dispatch outgoing post.
- Manage client communications, including printing and posting correspondence from all offices through the Case Management Print Tray system.
- Complete printing requests for the Rock team.
- Photocopy, scan and prepare documents as requested.
- Provide case administration support by monitoring shared inboxes and ensuring enquiries, court information and correspondence are directed to the appropriate colleagues.
- Support wider administrative and operational requirements across the business.
- Undertake any other duties reasonably requested by the Team Leader or Management Team.
Person Specification
- Excellent organisational and administrative skills.
- Strong attention to detail with a proactive approach to work.
- Confident verbal and written communication skills, with the ability to build positive relationships with colleagues, clients and external contacts.
- Good IT skills, including experience using Microsoft Office applications.
- Ability to multitask, prioritise effectively and work well under pressure.
- A flexible and collaborative team player.
- Enthusiastic about learning and developing new skills.
- Committed to delivering a high standard of service and taking pride in their work
Why work for RockMS?
We are a forward thinking, dynamic company, who put their clients and employees first. We are a fun and flexible firm with good opportunities for development and career progression. We expect a lot from our employees but in return we offer:
- The ability to earn up to 30 days of holiday with years of service (standard holiday packages start at 23 days plus all bank holidays);
- Additional paid day off on your birthday.
- Ability to purchase a further 5 days of holiday each year.
- Discretionary additional holiday days given at Christmas (up to a maximum of 2 days)
- Flexible working schemes available to all employees.
- Enhanced family friendly policies.
- Private medical health care with the option to add optical and dental care.
- Discounted gym memberships.
- Fresh fruit baskets in each office on a weekly basis.
- Cycle to work scheme.
- Unlimited access to online based training.
- Employee assistance programme with access to physical, mental and emotional health advice & webinars, wellbeing videos and programmes, online counselling & mini health checks.
Pay: Up to £14,580.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Private medical insurance
- Referral programme
- Sick pay
Work Location: In person
