Salary: Up to £29,000 DOE
Hours: Full Time | Monday to Friday, 8:30am – 5:30pm
Be the first impression that makes a lasting one.
moira" is recruiting on behalf of a well-established, family-run business in Galashiels with an outstanding reputation for customer service.
My client is looking for a friendly, professional Receptionist to become the first point of contact for customers visiting the showroom.
This is much more than answering the telephone. You'll be the face of the business, welcoming customers, building relationships and helping create the high standard of service the company is known for.
If you enjoy working with people, thrive in a busy environment and take pride in delivering excellent customer service, we'd love to hear from you.
The Role
As Receptionist, you'll play a key role in ensuring every customer receives a warm, professional welcome while supporting the smooth day-to-day running of the showroom.
Your responsibilities will include:
- Greeting customers and visitors with a friendly and professional approach.
- Answering and directing telephone calls.
- Managing customer enquiries and directing them to the appropriate department.
- Booking appointments and making reminder calls.
- Processing incoming and outgoing post.
- Ordering stationery and office supplies.
- Arranging accommodation for staff attending training.
- Maintaining a tidy, welcoming reception area.
- Providing general administrative support to the wider team.
- Helping ensure the showroom runs efficiently each day.
About You
My client is looking for someone who genuinely enjoys working with people and understands the importance of making a great first impression.
Ideally, you'll have:
- Previous experience working in a receptionist or front-of-house role.
- A warm, friendly and professional manner.
- Excellent communication and interpersonal skills.
- Experience handling a busy telephone switchboard.
- Strong organisational skills and attention to detail.
- Good working knowledge of Microsoft Word, Outlook and Excel.
- The ability to prioritise tasks and remain calm under pressure.
- A proactive approach and willingness to support colleagues.
This role would suit someone who has worked as a:
- Receptionist
- Medical Receptionist
- Dental Receptionist
- School Receptionist
- Hotel Receptionist
- Front of House Receptionist
- Office Receptionist
- Customer Service Receptionist
Before You Apply
This is a long-term opportunity, and we're looking for someone who wants to become a valued member of the team for years to come.
Please note:
- Previous reception or front-of-house experience is essential.
- Applicants must have the legal right to work in the UK.
- This position does not offer Skilled Worker visa sponsorship
If you have previously applied for this position, there is no need to reapply as your application has already been considered.
Pay: Up to £29,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Ability to commute/relocate:
- Galashiels, Scottish Borders: reliably commute or plan to relocate before starting work (required)
Application question(s):
- How many years' experience do you have working in a receptionist or front-of-house role within a professional office environment?
- Please briefly describe the receptionist or front-of-house role you currently hold, or the most recent one you've held.
- Have you previously been responsible for answering and directing calls through a busy telephone switchboard?
- Do you have the unrestricted legal right to work in the UK for the duration of this employment without requiring Skilled Worker visa sponsorship, now or in the future?
Location:
- Galashiels, Scottish Borders (preferred)
Work Location: In person
