Equans is looking for a Regional Operations Manager to join our Digital business, based from our office in Leed with the objective to support sites across the North East and part of the Midlands.
At Equans Digital, we aren’t just upgrading Building Management Systems; we’re collaborating with the UK’s commercial and public sectors to build a 'Smart Enabled' future.
Supported by an ambitious 5-year growth strategy and projects ranging up to £1.5m, we are looking for a team to help us grow sustainably.
Role overview
This Regional Contracts Manager role sits within Digital Services (Digital & Energy) and is responsible for all elements of BMS and digital service within their portfolio. This role is there to ensure our teams are managed efficiently to provide an effective and high-quality technical service to customers and Equans colleagues. Our Managers continually review team performance, contracts, growth opportunities & innovation while ensuring customer satisfaction in line with SLAs. Contracts in each portfolio include:
- Hospitals
- Schools
- Government Buildings
- Office and Retail Spaces
Key activities
- Responsibility for digital service provision across all sites in their portfolio
- Day to Day Management of BMS Service Engineers and Service Partners (approx. 15-20 persons)
- Managing specialist subcontractors
- Regular contract reviews with customers and senior clients, upselling services where possible
- Excellent commercial acumen, understanding of KPIs & strong history of successfully delivery contracts
- Technical, Finance, Commercial understanding and awareness
- Operational delivery of contract KPI’s – meeting SLAs
- Management of statutory, legal, safety and contract compliance standards
- Stakeholder engagement and liaising with PMO
- P&L responsibility between £1m - £3m
- Travelling to all sites in the portfolio to undertake service reviews, safety visits and meet teams
- Ensuring engineers work efficiently, that tasks are planned efficiently to balance all work types while meeting SLAs for attendance
- Ensuring our teams meet the required training and operational quality standards
- Compliance with financial processes and meeting budget targets
- Setting and reviewing team objectives to ensure teams are aligned to company strategic goals
- Actively participates in securing new growth opportunities and secures new contracts in line with targets
Skills, qualifications & experience
- Degree level education, or, Qualified and experienced trade (electrotechnical)
- Relevant, evidencable work experience to a similar level
- Must be able to obtain and retain SC/CTC clearance
- Experience of managing self-delivered and subcontracted BMS services on a large scale
- Thorough working knowledge of the BMS industry and systems our teams may encounter (ie, Trend, Tridium, Siemens etc)
- Excellent knowledge of HVAC plant and other M&E systems
- Experience within a variety of contract environments
- P&L Responsibility with a track record of success
- Strong client focus and clear, concise communication skills
- Excellent commercial acumen, understanding of KPIs & strong history of successfully delivery contracts in financial terms
- Ability to work collaboratively and flexibly with the team, clients, support functions and other departments to optimise service levels
- Working knowledge of CAFM/Other Systems
What can we offer you?
On offer is a competitive salary and benefits package, which includes;
- 25 days annual leave (+ public holidays)
- 5% bonus
- Company car
- Private health care (Single Use)
- Private GP consultations
- Life Cover equivalent to 2 times annual salary
- Employee discount shopping schemes on major brands and retailers
- Gym membership discounts
- Cycle to work scheme
- Holiday purchase scheme
- 2 corporate social responsibility days per year
- Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
- Attractive Employee Referral Rewards Scheme
- Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
- 24/7 Employee Assistance Program and access to mental wellbeing app
Who are we?
EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.
In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.
EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.
EQUANS is a Bouygues group company.
What’s next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.
