At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
S enior Director, Growth & Operations – SPA
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks , generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees’ passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Senior Director, Growth & Operations
Reporting to the Vice President, B2B Analytics & Strategic Partnerships and Affiliates (SPA), this position leads the Growth & Operations (G&O) function within SPA. You will be responsible for building and running the operational backbone of SPA — spanning go-to-market , strategy and prog rams , revenue analytics, gro wth and partner marketing, sales enablement, and vendor management — that enables the broader organisation to accelerate growth and scale efficiently.
You will work cross-functionally with teams including Commercial, Finance, Product & Tech, Marketing and Brands to translate strategy into execution, improve operational efficiency, and deliver the insights and programmes that drive stronger partner outcomes through data-driven decision-making.
Lead others to develop alternative approaches, apply analytics to assess viability, and present business cases to executive leadership, negotiating for investment in recommended solutions.
Define and evolve the G&O strategy in alignment with SPA’s overall goals, ensuring the function’s priorities directly support accelerating the core business, expanding the product portfolio, and driving efficiency and scalability across the organization.
Own the annual and multi ‑ year planning cycle for SPA, including initiative sizing, business casing, prioritisation , and trade ‑ off decisions across teams.
Lead the go-to-market function that brings SPA’s strategy and new product offerings to market through integrated programmes spanning strategy, product marketing, and cross-functional programme management.
Leads the gr owth and partner ma rketing function , e nsur ing that large -scale marketing and en ablement strategies meet organizational objectives , are cost effective , and deliver e x cept ional outcome s.
Ac t as a vital brid ge betw een lead ership and day-to- day ope rations , optimizing wor kflow s, boost ing e fficienc ies , and constantly striving f or ope rational e xcellence and scalability .
Oversee SPA’s revenue analytics capability — encompassing commercial strategy, business intelligence, and data science — transforming performance data into actionable insights that inform partner and business decisions
Champion a data-first culture; ensure leaders across SPA have the metrics, models, and tools they need to make well-grounded decisions quickly and confidently.
Steer and influence SPA’s product decisions by developing areas of expertise that best meet market demands; act as an innovator and thought leader around new products, technologies, and partner-facing offerings.
Lead a centralised vendor management capability, overseeing outsourced affiliate and partner services to drive consistent quality, operational efficiency, and cost effectiveness.
Experience and Qualifications:
Education: Bachelor’s or Master’s or equivalent experience
Functional/Technical Skills:
You are an effective leadership coach, capable of developing strong leaders, teams, and managing diverse teams
You have a proven track record of building and scaling operations, go-to-market, and analytics functions in a complex, matrixed organisation
Succeed Together — collaborate with candor, challenge directly, disagree when needed, then commit as one team.
Accommodation requests
Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation .
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
Important notice
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/ .
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
