Workshop Assistant - Brighton JLR
Basic £32,000 - Bonus £9,000
JOB PURPOSE
The role of the Workshop Assistant is to:
- Assist the Workshop Controller to manage the process of optimising workshop resources to meet agreed departmental budgets.
- Ensure customer requirements are fully understood and communicated in an effective manner to other members of the department.
Department/Business/Location:
Workshop
Reports to:
Workshop Controller and Service Manager
KEY RESPONSIBILITIES
- Support the Workshop controller in the day to day running of the workshop.
- Contribute towards the effective use of workshop resources for the business.
- Be aware of individual and workshop efficiencies and assist in ensuring key performance indicators are met.
- Assist in planning the distribution of work amongst the team utilising available skills mix.
- Liaise between workshop and service reception on customer vehicle progress.
- Assist in the Administration of all paperwork and systems as required.
- Adhere to workshop standards in accordance with brand standards requirements.
- Ensure understanding and adherence to the requirements of manufacturer service requirements and customer satisfaction indicators.
- Maintain and develop own skills and technical knowledge.
- Maintain safe working practices and abide by the working rules and standards of the business.
Skills & Requirements
Essential
- Competency in numeracy, literacy and IT.
- Good organisational and leadership skill with the ability to delegate and motivate the team.
- Strong problem solving and decision-making skills with the ability to work under pressure.
- Full UK driving licence.
- Smart appearance.
Experience
Essential
- Automotive workshop experience.
Desirable
- Relevant manufacturer experience.
Hours: Mon - Fei 8am - 5.30pm
Southeast Motors
The Same People, The Same Excellence. A New Name for the Future.
Southeast Motors is a privately owned automotive retail group based on the south coast of England, serving customers from across Hampshire, Surrey, Sussex, Kent, and beyond. Driving Forward — A New Era of Excellence, we represent some of the world’s most renowned automotive brands, delivering exceptional vehicles, trusted servicing, and genuine care across the South East. Our mission is simple: to provide quality, expertise, and trust at every step of your automotive journey.
Our Values.
At Southeast Motors, our values guide every decision we make and define how we work with our clients, partners and each other. They represent who we are, how we behave, and the standards we uphold as we grow.
Job Types: Full-time, Permanent
Pay: £32,000.00-£41,000.00 per year
Benefits:
- Company pension
- Employee discount
- On-site parking
- Referral programme
Experience:
- Automotive Workshop: 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
