We’re looking for a Customer Service Agent to join our fast-growing gaming PC business. You’ll be the first point of contact for our customers—handling incoming phone calls and responding to emails related to orders from our official website and Amazon store.
Key Responsibilities:
- Answer incoming customer calls with professionalism and clarity
- Respond to customer emails with accurate, well-written replies
- Provide updates on orders, troubleshoot basic issues, and offer product support
- Liaise with internal teams to ensure timely resolutions
- Maintain high standards of customer satisfaction and communication
Requirements:
- Fluent in English
- Excellent written English – grammar, spelling, and tone must be top-notch
- Prior experience in a similar customer service role (eCommerce or tech preferred)
- Confident phone manner and a calm, friendly approach
- Tech-savvy with the ability to learn quickly
- Passion for gaming PCs or knowledge of the industry is a plus
Why Join Us?
- Work with one of the UK’s most exciting and fast-growing gaming PC brands
- Friendly and supportive team
- Opportunities to grow with the business
Shift Timing
- 9am to 5.30pm (UK Time)
If you're confident on the phone, sharp with written replies, and have experience in online customer support, we want to hear from you.
Job Type: Full-time
Pay: £12.21-£12.50 per hour
Application question(s):
- What is your experience with customer service?
- Do you have any experience with Computers / Gaming if yes please explain
Work Location: In person
