Company description
Martin & Co ( New Milton) are a established Estate Agency, dealing with Residential Sales and Lettings across much of the New Forest.
A franchise company co-owned by Mike and Becky since 2008, we pride ourselves on our customer service and going the extra mile.
Job description
We are seeking a highly organised and detail-driven Administrator to join our team, in our supportive and friendly working environment.
The successful candidate will play a key role in supporting the team perform day to day operational tasks in relation to residential lettings and sales, ensuring compliance requirements are met and delivering exceptional service all round, to include:
* Handling enquiries via telephone and email.
* Maintaining accurate client, property, landlord, and tenant records.
* Prepare tenancy agreements and related tenancy documentation.
* Liaising with landlords, sellers, tenants, buyers, contractors, and third-party providers.
* Managing key sign-in/sign-out procedures and maintain key records.
* Assisting with deposit registration and end-of-tenancy deposit releases.
* Responding to and resolving queries efficiently.
* Ensuring compliance documentation is up to date and correctly filed.
Skills required:
We are seeking a highly organised and detail-driven Administrator to join our team, in our supportive and friendly working environment.
The successful candidate will play a key role in supporting the team perform day to day operational tasks in relation to residential lettings and sales, ensuring compliance requirements are met and delivering exceptional service all round, to include:
* Handling enquiries via telephone and email.
* Maintaining accurate client, property, landlord, and tenant records.
* Prepare tenancy agreements and related tenancy documentation.
* Liaising with landlords, sellers, tenants, buyers, contractors, and third-party providers.
* Managing key sign-in/sign-out procedures and maintain key records.
* Assisting with deposit registration and end-of-tenancy deposit releases.
* Responding to and resolving queries efficiently.
* Ensuring compliance documentation is up to date and correctly filed.
Essential Skills required:
*Excellent attention to detail and accuracy.
*Strong organisational and time-management skills.
*Professional and confident telephone manner.
*Excellent verbal and written communication skills.
*Proficient in Microsoft Office, particularly: Outlook, Word and Excel
*Ability to work independently and as part of a team.
*Methodical, reliable, and proactive approach to work.
Desirable:
*Understanding of current lettings and/or sales legislation and compliance requirements.
*Experience using Jupix property management software xperience using HomeLet tenancy progression software.
Working hours
Monday-Friday 9 am - 5.30 pm (with an hour unpaid lunch)
Every fourth Saturday 9 am - 1 pm
Full salary details will be discussed through the interview process.
Please send a CV by email or post.
Job Types: Full-time, Permanent
Pay: From £25,000.00 per year
Benefits:
Licence/Certification:
- Driving License (required)
Work Location: In person
