Community Link Worker – Single Point of Access Team
Support North Northants (SNN)
This position is a relief/bank position to cover various weekly hours.
North Northants (base: Wellingborough) | Fixed term to March 2027 (extension planned)
About Us
Support North Northants is a VCSE-led community wellbeing service. Our motto is simple: we don't give up on people. We bring together voluntary, statutory and private sector partners to ensure vulnerable people get the right support, first time — and only have to tell their story once.
The Role
You'll be on the front line of our Single Point of Access team, carrying out person-centred assessments, developing outcomes-focused support plans, and coordinating wrap-around support for people with complex needs. This isn't a signposting role — you'll see people through every step of their journey.
Key Responsibilities
- Holistic assessments by phone and in person
- Developing and delivering individual support plans
- Coordinating support across statutory and voluntary sector partners
- Processing referrals and managing enquiries
- Identifying safeguarding concerns and taking appropriate action
- Maintaining accurate case records and data
About You
- 1–2 years' experience in social care, health, community services or VCSE
- Experience supporting people with complex or multiple needs
- Strong relationship-building skills across sectors
- Committed to EDI and trauma-informed practice
- Organised, digitally confident, and able to manage a caseload
- Full driving licence and access to a vehicle (essential)
Pay: £14.55 per hour
Work Location: In person