Administrator – Medico-Legal Services
£24,784.50 – £26,000 per year (depending on experience)
Full-time | Monday to Friday | 9:00am – 5:30pm
About Us
Founded in 2011, Affinity Medical Services is a rapidly expanding organisation. We provide independent medical evidence services and rehabilitation programs that assist in the resolution of a client's claim.
We specialise in handling Personal injury, Medical Negligence, Employer/ Public Liability, Industrial disease, and Rehabilitation, alongside other work/accident-related claims. Our focus is on delivering a high-quality service to our clients while supporting clients through often sensitive and complex situations.
Why Join Affinity Medical Services?
This is an exciting opportunity to be part of a busy, growing organisation. You’ll be working in a friendly, professional environment with the chance to develop new skills, take ownership of your workload, and make a real impact in the medico-legal field.
The Role
We are looking for an organised and detail-oriented Medico Legal Case Handler to manage the medical aspect of the claims from initial notification through to settlement. You will be responsible for handling instructions, liaising with clients, solicitors and medical providers, and ensuring cases are handled accurately, fairly, and in line with company procedures and regulatory requirements.
Key Responsibilities
- Managing a caseload of medical cases from start to finish
- Reviewing medical documentation and policy coverage
- Assessing liability, causation, and quantum where appropriate
- Liaising with clients, insurers, solicitors, and medical professionals
- Requesting and reviewing medical reports and supporting evidence
- Maintaining accurate and up-to-date case records
- Ensuring compliance with internal processes and relevant regulations
- Delivering a professional, empathetic service at all times
About You
- Minimum of 1 year previous experience in an administrative role (medical, healthcare, insurance, legal or related fields preferred)
- Strong attention to detail and excellent organisational skills
- Confident written and verbal communication skills
- Proficient in Microsoft Word, Excel, and PowerPoint
- Ability to manage multiple cases and meet deadlines
- Comfortable handling sensitive and confidential information
- Proficient in case management systems
- A proactive, problem-solving mindset
Desirable (but not essential)
- Experience with medical or personal injury claims
- Knowledge of medical terminology
- Experience working in a regulated environment
- Proficient in Proclaim case management software
What We Offer
- Competitive salary depending on experience
- Training and development opportunities
- Supportive and collaborative team environment
- Company benefits package
- Parking facilities available
- Company pension
- Health and wellbeing programme
How to Apply
If you are confident, focused and have previous experience in claims handling, then we want to speak to you.
Please apply via Indeed with your CV. Shortlisted candidates will be contacted for an interview.
Job Type: Full-time
Pay: £24,784.50-£26,000.00 per year
Benefits:
- Company pension
- On-site parking
Ability to commute/relocate:
- Blackburn BB1 2FD: reliably commute or plan to relocate before starting work (required)
Experience:
- Administrative: 1 year (required)
Language:
Work Location: In person
