Ad Hoc are the market leading provider of Property Guardian services in the UK. We also offer a range of digital and traditional security measures. This is a hugely exciting opportunity to join and support an ambitious and enthusiastic team, delivering our innovative range of solutions across the Midlands.
The role will focus on managing all desk-based functions related to property services, maintenance, compliance tracking, reporting, team performance, and cost-efficiency, including utility negotiation.
Benefits
- Competitive basic salary (pro rata) plus discretionary annual bonus scheme
- 25 days annual leave plus public/bank holidays (pro rata)
- Contribution towards monthly gym membership
- Cycle to work scheme
- Healthcare CashPlan
Key Responsibilities
- Manage the maintenance department inbox and task triaging. (Fixflo)
- Ensure buildings meet all compliance standards (Fire Risk Assessments, Gas, Electrical).
- Perform first-level diagnostics for maintenance issues raised by Guardians.
- Schedule all reactive and planned maintenance.
- Manage and assign tasks to in-house and external contractors.
- Maintain and update the approved contractors list and track SLAs.
- Monitor maintenance task completion and generate monthly activity reports.
- Negotiate with utility providers to reduce costs across properties.
- Manage Salesforce data input and system accuracy.
- Oversee tools, vehicles, and material usage.
- Ensure internal coordination between departments regarding building lifecycle.
- Act as the main liaison with vendors, contractors, and office-based staff.
Key Skills
- Proven track record of administration, organisation and a keen eye for detail
- Maintenance/facilities coordination experience preferred
- Ability to handle pressures and meet deadlines
- Excellent negotiation and supplier management skills (especially utilities).
Pay: £28,000.00-£30,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Gym membership
- Health & wellbeing programme
Experience:
- Facilities maintenance: 1 year (preferred)
- Administrative: 3 years (required)
Work Location: In person
