up to £44K per year plus bonus
Deputy General Manager – Coppa Club - Sonning
Coppa Club is looking for a Deputy General Manager who's spent their career around genuine hospitality — not just service,but standards. Someone who's worked somewhere guests return to because of how it felt,not just what was on the menu.
This is a role for someone ready to step into the number two seat at a premium,multi-faceted venue — riverside,hotel-adjacent,all-day dining,events — and run it like it's theirs.
What you'll bring
-
A background in premium hospitality — boutique hotels,high-end restaurant groups,members' clubs,or similarly guest-obsessed environments — where you've been accountable for standards,not just shifts.
-
Genuine commercial fluency:P&L ownership,labour and stock control,and the judgement to know where to spend and where to hold the line.
-
A track record of building teams that stay — because they're led well,not just managed.
-
The composure to run a demanding floor at pace without it ever showing to the guest.
-
An eye for the details that separate good from exceptional:how a table's set,how a complaint's handled,how a shift closes.
What the role involves
-
Deputising fully for the General Manager — this is real second-in-command territory,not a supervisory add-on.
-
Owning day-to-day operational performance:staffing,service standards,financials,and stock.
-
Coaching and developing a team that can carry the venue's reputation forward.
-
Acting as a genuine guardian of the guest experience — spotting what needs fixing before it becomes a problem.
-
Building relationships that matter — regulars,local business,and the wider Coppa Club network.
-
Working closely with the GM on the commercial and strategic direction of the venue,with a clear line of sight to General Manager progression.
Why Coppa Club
We back the people who run our venues properly. That means real investment,not just perks:
-
Stream Access — track and access your earnings as you earn them.
-
50% off food and soft drinks across all our brands.
-
Free meals on shift.
-
Long service rewards — extra holiday and private healthcare for those who stay.
-
Discounted stays at our award-winning hotels.
-
50% off private hire for your own events.
-
Wellbeing support — mental health,legal,and financial guidance.
-
Retail discounts with major brands.
-
Structured development,including apprenticeship routes where relevant.
-
Team events that are actually worth going to.
Coppa Club is an equal opportunities employer. We're built by people from every background,and that's exactly how we like it.
At Coppa Club,we’re proud to be an equal opportunities employer. We welcome people from all backgrounds to be part of our team. Diversity makes us stronger,and inclusion keeps us real.
