Role Vision
As our counter on the Selfridges Birmingham Beauty Floor has continued to grow, we are looking for a new Freelance Beauty Stylist to join our team. As a Freelance Beauty Stylist, your mission will be to deliver exceptional customer service, expert makeup application, and a unique experience for Victoria Beckham Beauty clients. Key responsibilities include achieving sales targets, executing counter strategies, and building strong client relationships. As a member of the Victoria Beckham Beauty team, you will report to our Selfridges Business Manager.
You Will
- Provide exceptional customer service and experience to all clients through skilled makeup artistry application
- Listen considerately to customer needs and create customized solutions that uphold the Victoria Beckham Beauty standards
- Achieve sales goals and specific KPIs while striving to overachieve all standards
- Partner with Counter Manager and Sales & Education to develop storytelling (especially around fragrance), artistry and service skills
- Build strong clientele by consistently communicating with clients, ensuring repeat business and replenishment
- Book appointments to welcome new clients and engage existing clients
- Support the Counter Manager in executing events; creating an exciting and inviting luxury environment
- Complete assigned tasks in a timely and accurate fashion
- Uphold Victoria Beckham Beauty image and counter hygiene standards
- Adhere to all VBB policies and best practices including Time & Attendance, Grooming, Meal & Rest Breaks, etc
- Develop and maintain productive, professional and continuous relationships with the store team, department and broader VB team
- Provide clientfeedback and recommendations to Counter Manager and broader VB team
- Support Counter Manager with proactive reporting, analysis, etc
You Have
- 2+yrs in makeup artistry & sales in luxury and/or beauty
- Makeup artistry certification preferred
- Passionate about the luxury beauty environment, artistry and selling/clienteling
- Demonstrated excellence in delivering exceptional service to clients
- Proven ability to productively achieve goals
- Exceptional communication, relationship-building and strong problem solving skills
- Collaborative and driven to succeed individually and as a team
- Self-reliant and driven - able to work in both a fast paced and slower environment
Job Type: Freelance
Pay: £14.00 per hour
Work Location: In person
