Job Purpose
Ensure responsive repairs, new build handovers, and housing asset improvement works are delivered to a high standard, meeting quality, safety, and customer satisfaction expectations. Monitor contractor performance, support service delivery, and contribute to the effective management of housing assets and compliance.
- Conduct post-inspections of responsive repair works to ensure compliance with specifications, health and safety requirements, and contract standards.
- Inspect and sign off new build property handovers, ensuring homes are completed free from defects.
- Monitor the quality and fire safety standards of fibre optic broadband and mobile phone mast installations within housing stock.
- Supervise contractors and consultants on site to ensure works are delivered safely, efficiently, and to the required quality standards.
- Work closely with residents, resident groups, elected members, contractors, and internal stakeholders to maintain high levels of customer satisfaction.
- Liaise with Repairs and Investment teams and other Council departments to support the procurement and delivery of maintenance and investment programmes.
- Support the achievement of service objectives, key performance indicators (KPIs), and continuous improvement initiatives.
- Deputise for the Quality and Performance Manager when required.
- Experience in building maintenance surveying, property inspection, or housing asset management.
- Strong knowledge of building construction, responsive repairs, planned maintenance, and health and safety regulations.
- Experience supervising contractors and monitoring quality standards.
- Ability to identify defects, assess workmanship, and ensure compliance with specifications and contractual requirements.
- Excellent communication and stakeholder management skills.
- Strong organisational skills with the ability to manage multiple priorities.
- Relevant qualification in Building Surveying, Construction, or a related discipline is desirable.
- Hours per Week: 35 Hours
- Location: Royal Borough of Greenwich (Site-based within the housing portfolio (travel required))
- Bi-Weekly Payments