Job role: Employment and Skills Coach
Hours: 37 hours per week (09:00am to 17:00pm Mon-Thurs, 09:00am to 16:30pm Fri)
We are looking for an Employment and Skills Coach to support digitally excluded residents to progress into further learning and employment opportunities, working as part of the WMCA Digital Divide project team to create sustainable pathways for learner progression.
This position offers an opportunity to make a meaningful difference in people's lives by fostering personal growth and professional development. The role requires excellent communication, organisational skills, and a passion for helping others succeed.
Key tasks and responsibilities:
- Provide one-to-one employment and skills coaching to program participants
- Develop and implement progression plans for learners
- Build and maintain relationships with learning providers and employers
- Support achievement of project progression targets
- Contribute to project monitoring and evaluation
Main duties and responsibilities:
- Conduct initial assessments and skills audits
- Support learners to identify appropriate learning and employment pathways (the role will include targeted progression outcomes for entry into employment, and enrolment onto a Level 1 or above funded ICT qualification)
- Provide job search, CV writing, and interview preparation support
- Track and record learner progression
- Develop relationships with employers and learning providers
- Maintain accurate records of all coaching activities
- Contribute to case studies and impact reporting
- Coordinate with Digital Skills Tutor to ensure integrated support
- Attend relevant network meetings and events
- Support learners to access additional support services as needed
What we're looking for:
- A Level 3 qualification (or higher) in a relevant subject, such as Information, Advice and Guidance.
- At least 2 years' experience in employment coaching, careers guidance or a similar support role.
- Experience supporting adults facing multiple barriers to learning and employment.
- Knowledge of adult learning pathways and employment opportunities.
- Strong coaching, motivational and relationship-building skills.
- Excellent communication, networking and partnership-working abilities.
- Good administrative and IT skills, with the ability to maintain accurate records.
- A solution-focused approach with a commitment to equality, diversity and inclusion.
- An enhanced DBS check (or willingness to obtain one).
- Ability and willingness to travel across the Sandwell delivery area.
- Experience working with digitally excluded adults or delivering digital inclusion projects (desirable).
- Knowledge of the West Midlands employment market and local support services (desirable).
About our Organisation:
We are a charity that exists to transform lives through delivering impactful services across Sandwell and the surrounding areas. We work collaboratively with public, private and voluntary organisations, educational settings and other partners to design and deliver sustainable innovative solutions to improve the lives of children, families, young people and adults from early years to end of life care.
What we offer:
- 28 Days annual leave + 8 days bank holiday (pro rata for part time employees)
- Workplace pension scheme
- Employee Assistance Programme
- Free on-site parking
- Comprehensive training and development opportunities
- Exclusive deals and discounts on products and services
- Friendly and supportive working environment
Murray Hall Community Trust is an equal opportunities employer and will provide reasonable adjustments throughout the recruitment process and invite potential applicants to contact us to identify any additional support they may require to enable them to make an application.
Please visit the Murray Hall Community Trust website for the full job description/person specification and an application form. Please email your completed application form to [email protected] or post to: HR Recruitment, Murray Hall Community Trust, The Bridge, St Marks Road, Tipton, West Midlands DY4 0SL by the closing date 31/07/2026.
For an informal discussion please contact John Tillotson on 01902 826 513
Please note that we reserve the right to withdraw our job advertisements earlier than the published expiry date. Therefore, please submit your application as soon as possible.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Pay: Up to £30,868.00 per year
Benefits:
- Free parking
- On-site parking
- Sick pay
Work Location: In person
