Professional Standards Manager
Hybrid, London - City
Full time, Permanent
Salary: £59,000 - £63,000 per annum
Your role:
As a Professional Standards Manager, you will support the development, promotion and delivery of professional standards across the CII, helping to drive best practice in professionalism, ethics and conduct across the insurance and financial planning professions. Working closely with the Head of Professional Standards, you will play an important role in shaping and embedding standards that support members, learners and Corporate Chartered firms in the UK and internationally.
You will lead and coordinate a range of professional standards activities, including CPD policy and audit processes, accredited body requirements, benchmarking, stakeholder engagement and cross-functional projects. Working with colleagues, industry bodies and governance committees, you will help ensure the CII remains aligned with regulatory expectations and evolving industry best practice.
This is a varied and influential role with significant exposure across the organisation. You will contribute to strategic initiatives, develop professional standards content and guidance, monitor emerging developments, and provide insights and reporting to senior leaders, boards and committees.
You:
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You are passionate about professionalism, ethics and raising standards, with the ability to turn complex ideas into practical guidance and meaningful outcomes.
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You enjoy building strong relationships and working collaboratively with a wide range of stakeholders, both internally and externally.
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You are highly organised and capable of managing multiple projects and priorities while maintaining attention to detail.
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You are confident navigating regulatory, governance or standards-related environments and can balance strategic thinking with hands-on delivery.
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You are a strong communicator, comfortable creating engaging content, presenting insights and influencing others at all levels.
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You are naturally curious, keeping abreast of industry developments and using your insight to support continuous improvement and best practice.
Interview process:
We understand that taking time to prepare for and to attend interviews is a big commitment and want the process to be as transparent as possible.
You can expect the following process from us:
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A short, introductory phone call from our Talent Acquisition Advisor.
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A formal 1st Stage Teams interview with the Talent Acquisition Manager and the Professional Standards Manager.
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A formal 2nd Stage (Teams/In-person TBC) interview with leadership representatives of the Strategy, Advocacy & Professional Standards teams.
Application deadline:
We will review applications on Friday, Aug 28th, 2026. Applications after this date are welcome, however these will be reviewed and progressed on a rolling basis should we have available slots on the shortlist.
Next steps:
If you would like to explore this opportunity with us for the next step in your career, we look forward to receiving your application through the Apply feature at the top of this advert.
If you have any queries or you would like to see the full JD, please get in touch on [email protected].
We are an inclusive employer and welcome applications from all backgrounds. If you require any reasonable adjustments during the recruitment process, please let us know. We are committed to ensuring all candidates have equal access and opportunity, in line with the Equality Act 2010.
Please note: At the CII, we work with a carefully selected Preferred Supplier List (PSL) for recruitment. We do not accept speculative CVs and kindly request that agency recruiters do not contact our managers directly, to ensure a consistent and properly coordinated recruitment process.
If you are interested in working with us in the future, please contact [email protected]. We review our PSL at set intervals and are happy to retain details for consideration when opportunities arise.
Agencies who do not follow this process will be excluded from any future opportunities to work with us, including PSL reviews.
Agencies who do not follow this process will be excluded from any future opportunities to work with us, including PSL reviews
The overarching purpose of the Chartered Insurance Institute (‘the Institute’) is to educate and support our members to deliver services to the highest professional standards and to advocate for the public good. By doing this the Institute builds and maintains public trust in the insurance, financial planning, and mortgage advice professions.
Our vision is that CII and PFS professionals build a world which delivers ever greater financial resilience for individuals and societies more broadly.
Chartered Insurance Institute
3rd Floor, 20 Fenchurch Street
London, EC3M 3BY
