Customer Service Advisor
- Telford – office-based
- 40 hours per week, permanent contract
- £26,500 p/a
Do you love working with customers?
Do you want to develop your career within the financial services sector?
We’re proud to be recruiting for several Customer Service Advisor to join our client’s friendly team!
The Job
- Dealing with inbound and outbound calls, emails, and written requests from customers
- Managing queries, requests, and issues through to successful resolution
- Liaising with internal teams to ensure appropriate solutions are provided to customers
- Providing accurate information regarding life and pension policies
- Handling sensitive calls and dealing with vulnerable customers appropriately
- Updating internal systems with all customer communication
The Person
This is a fantastic opportunity for someone who has previously worked in the hospitality or retail sector, although would also suit someone who has previously worked in insurance or finance. Full training will be provided.
The successful candidate will also have great communication skills, strong attention to detail, and excellent computer literacy skills.
If this sounds like the next role in your career, please apply today!
Please note, due to training requirements our client is unable to accommodate any holidays within the first 6 weeks.
Pay: £26,500.00 per year
Ability to commute/relocate:
- Telford, Shropshire: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
