Overview
Since 1999, NIRVANA has been the gold standard in sports travel, moving thousands of athletes, clubs and supporters to some of the world's biggest sporting events.
As we continue to grow, so does the volume and complexity of the money moving through our business. We’re looking for an Accounts Receivable Administrator to take real ownership of our sales ledger – making sure we bill accurately, collect what we're owed, keep customer accounts clean and know exactly where our cash is coming from.
This isn't a role where you'll just raise invoices and move on. We want someone who takes pride in getting things right, isn't afraid to pick up the phone when money is overdue and enjoys getting to the bottom of a reconciliation that doesn't quite add up.
What You'll Be Doing
Reporting directly to our Finance Director, you'll take responsibility for the day-to-day running of Accounts Receivable and work closely with our Sales Team, Management Accountant and customers.
You'll own the journey from invoice raised → payment collected → cash reconciled, helping us maintain strong financial control and giving the business a clear picture of what we're owed and when we're going to receive it.
- Bill: Make sure customer invoices are raised accurately, completely and on time, with the right supporting information behind them.
- Reconcile: Ensure transactions from our booking systems correctly flow through to our accounting system and that Sales and Finance agree on what has been invoiced.
- Collect: Take ownership of aged debt, proactively following up outstanding balances and making sure customers pay when they're supposed to.
- Resolve: Be a key point of contact for customers with invoice or payment queries, working through issues quickly rather than allowing them to hold up payment.
- Report: Keep a close eye on debtor balances, overdue accounts, disputes and collection risks, giving the Finance Director a clear view of where things stand.
- Forecast: Help us understand when cash is actually going to arrive, feeding expected customer receipts and any potential delays into our cash flow forecasting.
- Close: Support month-end and year-end processes, ensuring receivables and cash balances are properly reconciled and supported.
- Improve: Spot opportunities to make billing and collection simpler, quicker and more accurate – reducing errors, debtor days and unnecessary admin.
Why You'll Love It
If you like finance to be organised, accurate and under control, you'll fit right in.
We're investing heavily in improving our finance systems, reporting and processes, and you'll be joining at a great time to help shape how Accounts Receivable works going forward.
You'll have genuine ownership of your area rather than simply processing transactions handed to you. You'll work directly with the Finance Director and wider business, and you'll be encouraged to question processes and suggest better ways of doing things.
- Ownership: If an invoice hasn't been raised or a payment hasn't arrived, you want to know why – and you'll see it through until it's sorted.
- Naturally Organised: You're comfortable managing a busy sales ledger and keeping track of multiple customers, invoices, queries and payment dates.
- Confident Communicator: You're friendly and professional with customers but equally comfortable having a clear conversation about an overdue balance.
- Detail Focused: You notice when numbers don't match and don't simply assume someone else will sort them.
- Commercially Minded: You understand that Accounts Receivable isn't just an admin function – getting invoices out and cash through the door has a direct impact on the performance and cash flow of the business.
- Improvement Focused: If there's a quicker, cleaner or more reliable way of doing something, you'll want to find it.
Your Track Record
We're looking for someone with experience working in Accounts Receivable, Credit Control or a similar transactional finance role, ideally with around two years' experience.
You'll be comfortable taking ownership of a sales ledger, chasing outstanding debt and dealing directly with customers over invoice and payment queries.
Experience with the following would be particularly useful:
- Accounts Receivable and cash collection
- Credit control and reducing overdue debt
- Customer and sales ledger reconciliations
- Cash receipts and bank reconciliations
- Cash flow forecasting or receipts analysis
- Microsoft Excel
- Sage Intacct or a similar finance system
You don't need to know everything about NIRVANA or sports travel on day one. What matters more is that you're numerate, organised, confident dealing with people and genuinely care about getting the numbers right.
The Perks: What's in it for You?
- Salary: Competitive, depending on experience.
- Environment: HQ in Wallsend, Newcastle upon Tyne, with flexible working options available post-probation.
- Time Out: 25 days holiday + bank holidays.
- Extras: Company pension, personal progression plans and free office parking.
- Systems: The opportunity to work with Sage Intacct and be part of a finance function that's actively investing in better systems, processes and reporting.
- Culture: Work within a friendly, growing business operating at some of the world's biggest sporting events, with the opportunity to take genuine ownership of your area of Finance.
Ready to join the team?
Apply now with your CV and a short note telling us why you're the person who can help us keep our billing accurate, our debtor ledger clean and our cash coming through the door.
Benefits:
- Company pension
- Free parking
Work Location: In person
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
