Experienced Lettings Consultant / Negotiator (Minimum 2 Years' Lettings Experience Required)
West London | Full-Time
£31,000+ basic salary (depending on experience) + uncapped commission
DBK Estate & Lettings Agents
We're growing and looking for an experienced, confident and motivated Lettings Consultant / Negotiator to join our award-winning team in West London. If you're passionate about property, enjoy building relationships, thrive on winning new business and want to be part of a forward-thinking independent agency, we'd love to hear from you. Please note: this is not a trainee position. Applicants must have a minimum of 2 years' experience in a Lettings Negotiator or Lettings Consultant role within a UK residential lettings agency. Applications from candidates without direct lettings experience will not be considered.
About DBK
Established in 1982, DBK is a family-run, award-winning independent estate and lettings agency with offices in Hounslow, Heston and Southall. As one of the area's most established and recognisable property brands, we have built a reputation for trust, reliability and exceptional service over more than four decades. Joining DBK means becoming part of a respected local business with a strong presence, ambitious growth plans and a supportive team culture.
The Role
As an experienced lettings professional, you'll play a key role in delivering exceptional service, winning new business and supporting the continued growth of our lettings department. Responsibilities include:
- Register applicants and match them to suitable properties.
- Conduct viewings and negotiate lets, delivering an excellent customer experience throughout.
- Build and maintain strong relationships with landlords, applicants and tenants.
- Proactively generate new business through prospecting, canvassing, referrals and networking.
- Identify opportunities to win new landlord instructions and contribute to the growth of the lettings department.
- Progress tenancies from offer agreed through to move-in, ensuring compliance requirements are met.
- Work closely with landlords to maximise occupancy, rental values and overall service levels.
- Stay up to date with lettings legislation and market trends to provide informed advice to clients.
- Represent and promote the DBK brand professionally within the local community and property market.
What We're Looking For
- Minimum 2 years' experience as a Lettings Negotiator or Lettings Consultant (essential)
- Full UK driving licence and own vehicle (essential)
- Proven track record of generating lets and winning new business
- Strong customer service and communication skills
- Motivated, organised and target-driven
- Good knowledge of West London and a reasonable commuting distance
What We Offer
- Competitive basic salary from £31,000 (depending on experience) + uncapped commission
- Flexible Saturday rota (1 in every 4 Saturdays off)
- Ongoing training and professional development
- Genuine career progression within a growing business
- Company-paid winter flu jab and eye test
- Team events, celebrations and staff treats throughout the year
- Supportive and diverse team culture where hard work is recognised and rewarded
- On-site parking
Working Hours
Monday to Friday: 9:00am – 6:00pm
Saturday: 9:30am – 3:00pm (1 in every 4 Saturdays off)
If you're an experienced lettings professional looking for your next challenge, we'd love to hear from you.
Apply via Indeed, LinkedIn or email your CV to [email protected]
Job Types: Full-time, Permanent
Pay: £31,000.00-£40,000.00 per year
Benefits:
- Company events
- Company pension
- Free flu jabs
- Free parking
- On-site parking
- Paid volunteer time
- Referral programme
Application question(s):
- Do you have a car?
- Will you now or in the future require sponsorship for employment visa status?
Experience:
- UK Residential Lettings : 2 years (required)
Licence/Certification:
- UK Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person