We are a large NHS Mental Health Trust in South East England. We're looking for people to help us provide high quality services for the patients, carers and local communities we serve.
We want patients and staff to recommend our organisation as a place where they would be happy for their friends and family to be treated. You can help us do this by bringing your skills, experience and commitment to Sussex Partnership.
We are looking for an enthusiastic, self-motivated and experienced part time receptionist. You will be based to work at Hove Polyclinic, First floor on the Millview Hospital site in Nevill Avenue, Hove.
The post holder will look forward to a varied and rewarding work environment, in which finding a balance between team working and utilising initiative is important. You will need the ability to foster positive working relationships & in return be an essential part of the team.
The post holder will be motivated and able to organise their workload, demonstrate a professional face to face and telephone manner, and be able to liaise effectively with other agencies and members of the public. The successful candidate will provide reception duties (checking in clients, taking in deliveries, liaising with team staff, booking rooms, taking calls etc) and general office tasks to support the admin team. An ability to deal sensitively with people who may be distressed at times is also essential.
To deal with all incoming telephone calls and sign post as required
To ensure post both internal and external is sent to the correct staff/team
To be responsible for locking up at the end of the day
To deal with all room booking requests via a generic inbox and booking resource scheduler system
To support the wider team with duties such as
Uploading
Calling service users to advise prescriptions are ready for collection
Photocopying
The successful candidate will attend an induction day at Trust Headquarters in Portland House, Worthing prior to commencing in the post
A full two week induction programme will be implemented with a staff buddy to support you.
Regular monthly supervision will be provided alongside an annual appraisal
To deal with all incoming telephone calls and sign post as required
To ensure post both internal and external is sent to the correct staff/team
To be responsible for locking up at the end of the day
To deal with all room booking requests via a generic inbox and booking resource scheduler system
To support the wider team with duties such as
Uploading
Calling service users to advise prescriptions are ready for collection
Photocopying
see job description for further information
