Kosher Scotland is seeking a motivated and customer-focused Sales Associate. In this role, you will engage with prospective clients, manage leads through CRM and convert inquiries into confirmed tour bookings. The ideal candidate is an excellent communicator, sales-driven, organized and passionate about creating exceptional travel experiences.
Key Responsibilities:
- Contact new and existing leads by phone, email and other internal platforms.
- Qualify customer inquiries and understand their travel preferences, budget and expectations.
- Sell bespoke tour packages tailored to each client's needs.
- Followup with prospects to maximize conversion rates.
- Maintain accurate and up-to-date customer information in CRM and other internal systems.
- Track lead activity, sales progress, and assist clients throughout the booking process.
- Coordinate with operations team to ensure smooth booking handovers.
- Maintain product knowledge of destinations, pricing etc.
Skills:
- Min 2 years experience in sales, customer service ideally within the travel industry.
- Strong verbal and communication skills.
- Comfortable making sales calls and handling inbound inquiries.
- Experience with CRM systems (Hubspot or similar)
- Strong deal closing skills.
- Proficiency in Google Workspace and Project Management Softwares.
- Startup mindset- adaptable, hands-on and enjoys building things.
Ability to commute/relocate to East Kilbride G74
Work Authorization: UK (Required)
Language: English (Required)
Work Location: WFO
Pay: From £26,000.00 per year
Work Location: In person
