Pullman Dining Train Supervisor
Fixed Term
Based in Grosmont
£13.65 per hour – depending on qualification and experience
Hours of work: Minimum 28 hours per week working – Tuesday, Wednesday, Saturday & Sunday, 8.30am to 4.00pm.
Contract: Fixed-Term to 30th September 2026.
Do you have experience working at a supervisor level in a hospitality or catering environment? Are you interested in working in a small, friendly Pullman Dining Team? Would you like to help deliver a memorable fine-dining silver service experience aboard our heritage trains? No split or evening shifts?
Yes ……. Then this could be the job for you!
What’s Involved
This role offers an exciting opportunity to combine hospitality expertise with technical knowledge in a unique setting, ensuring memorable experiences for all guests while maintaining operational excellence by
- Supervising the day-to-day delivery of our Pullman dining service in this hands-on role,
- Leading and supporting a team of stewards and volunteers to provide exceptional, silver-service standards
- co-ordinate an efficient meal service between the kitchen and dining carriages to fit our journey times
- help manage stock, cash handling and onboard standards
- support the delivery of charters
- deputise for the Pullman Team Leader when required.
- Own transport is essential due to the location at Grosmont (YO22 5QE).
Personal Specification
Essential
- Experience working in a fine dining restaurant environment
- Minimum 2 years’ experience in a customer-facing supervisory role
- Strong communications and inter-personal skills
- Excellent customer service skills and people management skills
- Good organisational skills and the ability to meet deadlines under pressure
- Current Level 2 Food Hygiene Certificate
- Confident in cash handling
Benefits: At NYMR we value our staff and consider the work life balance, health, and wellbeing a priority. In return NYMR offer the following benefits.
- Free membership of “Health Assured” Employee Assistance Programme (EAP)
- 12 complimentary tickets per year between 1st March & 28th February.
- Spouse Travel Pass.
- Free Travel on NYMR services.
- 30% Discount in our Catering Outlets.
- 10% Discount in our Retail Outlets
- can apply for a Rail Staff Leisure Card on the National Rail Network, giving you up to a 75% discount on some fares.
- Can apply for a Heritage Railway Association's Privilege Pass
If you would like any further information, please e-mail Kathryn (Head of Commercial) on [email protected]
An application form and job profile is available on our website at https://www.nymr.co.uk/about/paid-vacancies/ or please complete the application form sent to you on applying and email it to [email protected] before the advertised closing date.
Closing date: 29th June 2026 or once a suitable applicant have been found.
Interviews: TBC
NYMR is committed to safe and fair recruitment, safeguarding and protecting all our visitors, volunteers and employees. We make sure all our staff are vetted appropriately according to their role, selected, trained, and supervised fairly and to a high standard. We support our staff to enable them to demonstrate our values of: CARE: ENGAGE: INSPIRE: ADAPT
Pay: £13.65 per hour
Benefits:
Work Location: In person
