Overview
The Alliance Française de Manchester is the largest in the UK.
Its mission is to teach French, promote the French language and French-speaking cultures with a combined student body of over 800 adults each year.
The CIO is seeking to attract and retain a wider audience and wish to raise its profile and promote its services through a range of communication and marketing tools, enhancing the strategies that are already in place.
The role
The course and exam Administrator & Receptionist will work part-time 16 hours a week from 04.45 PM to 20:45PM from Mondays to Thursdays.
He/She will provide vital part-time administrative support to ensure the seamless operation of our bustling language school.
This role is a permanent position .
Main duties
- Managing the Reception Area: Extend a warm and professional welcome to visitors and students.
- Communication Handling: Skilfully manage incoming phone calls, emails, and correspondence, directing them to the appropriate staff members and delivering effective responses to inquiries.
- Student Admissions Assistance: Assist with student admissions, meticulously maintain records, and ensure compliance with relevant policies and regulations.
- Record Keeping: Contribute to the maintenance of school records, databases, and filing systems.
- Office Management: contribute to office supplies and stocks, check cleanliness, etc
- Collaborative Efforts: Work closely with the leadership team and colleagues to ensure the smooth flow of day-to-day operations.
- Exam Support: Provide support across all stages of the exam process. This includes assisting with the preparation of exam materials, setting up classrooms, invigilating sessions, checking candidates’ identification, and helping with pre and post-exam procedures and documentation.
- Events Support: Support the administrative aspects of school events, visits, and activities, including coordinating logistics and preparing the necessary documentation.
Pay: £12.71 per hour
Benefits:
- Casual dress
- Company events
- Employee discount
Experience:
- Customer service: 1 year (required)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
