Ramp Services Handler
Location: RAF Brize Norton, Oxfordshire, OX18 3LX
Salary: Competitive plus excellent benefits
Schedule: Perm/FT/Shift Worker/39.50 hours per week
Ready to impact a better future?
As a Ramp Services Handler in the UK and EU Defence team, you'll help ensure the safe, timely and efficient delivery of airfield services operations. Working as part of a collaborative team, you'll support activities that are essential to operational readiness and service delivery.
Every task you complete helps maintain a safe and effective airfield environment. From supporting operational activities to ensuring compliance with safety procedures, your work has purpose and contributes to a positive impact on the wider defence community while helping us impact a better future.
What you’ll do as an Ramp Services Handler
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Wear and maintain the correct personal protective equipment (PPE) for all allocated tasks.
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Carry out allocated duties safely, efficiently and in line with approved procedures.
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Maintain work areas and rest facilities to a high standard of cleanliness and organisation.
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Report building, equipment and service defects through the appropriate management channels.
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Complete reports and documentation accurately and on time, including safety and operational records where required.
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Follow all relevant procedures, risk assessments, work instructions and local operating procedures at all times.
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Report near misses, safety concerns and incidents in accordance with established processes.
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Keep training records and personal development documentation up to date.
Does this sound like you?
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Been SC cleared or have no problems obtaining it.
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A Full UK Driving Licence (with less than 6 penalty points) and eyesight colour perception CP2 standard.
- Experience working in an airfield or aviation engineering environment — desirable, but not essential.
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Working at height
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Experience working in a safety-critical, operational or logistics environment would be beneficial.
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Able to follow procedures accurately and maintain high standards of compliance.
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Strong awareness of health, safety and risk management requirements.
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Reliable team player with a positive approach and pride in delivering quality work.
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Good communication skills and the ability to work effectively with colleagues across the operation.
What we offer
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Competitive holiday package
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Up to 6% contributory pension scheme
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Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
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Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
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Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
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Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
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Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds
Vetting and checks:
This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, you need to obtain formal Security Clearance (such as CTC or SC), which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively
Let’s impact a better future, together. Apply today
A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
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Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
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Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
For support with your application, please contact [email protected].
Let’s impact a better future, together. Apply today.
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