Lifeline Fire & Safety Systems Ltd are the leading global manufacturer of Fire Suppression & Safety Equipment to the Motorsport & Defence sectors. The company designs, develops & manufactures innovative products, used by many of the world’s leading teams’ constructors & defence primes from its headquarters in Coventry.
We are looking for a shipping administrator/receptionist to join our team.
The successful applicant will be responsible for but not limited to the following tasks:
Shipping Duties
- Accurately input data into various shipping portals to send orders to customers worldwide (DHL, Royal Mail etc.)
- Shipping pallet orders (UK & overseas) & communicating with freight companies & customers
- Obtaining shipping quotations
- Ensuring documents are filled in correctly for customs (commodity codes, values, descriptions)
- Managing customer collections
- Maintaining log of pallet shipments for traceability
- Checking boxes in the warehouse are labelled correctly & attaching delivery notes to consignments, as well as checking boxes before they are packed on to pallets
- Problem solving of any dispatch errors/discrepancies
- Generating/emailing invoices to customers
- Cover of various duties when other team members are on leave, such as sales/servicing admin & queries
- Dropping off envelopes to nearby Royal Mail post box
Reception Duties
- Meet & greet of visitors (making teas/coffees as required)
- Answering reception phone & assisting customers with various enquiries
- Filing paperwork & ensuring reception area is kept tidy
- Enquiries via email
You will need to demonstrate the following attributes/skills:
- Professional communication skills
- Excellent organisational skills
- Previous administration/data inputting experience
- Keen eye for detail to ensure accuracy when shipping orders
- Ability to work well as part of a team as well as independently
- Experience with shipping orders overseas would be preferable but not essential as training will be provided.
Job Details
Full-time – On Site
Salary: £25,769 per year rising to £27,378 after successful probation completion
Hours: Monday to Thursday 8.00-17.00 (30-minute lunch). Friday’s 8.00-13.00 no lunch break
Benefits:
- Profit sharing scheme
- Early finish on a Friday
- On site parking
- Pension Scheme
Job based in Coventry – CV4 8AU: Candidate must be able to reliably commute or plan to relocate before starting work (required)
Job Types: Full-time, Permanent
Pay: £25,769.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Education:
- GCSE or equivalent (preferred)
Experience:
- Administrative: 1 year (required)
- Customer service: 1 year (preferred)
- Shipping & receiving: 1 year (preferred)
Language:
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
