Head of Housekeeping
Salary: From £27580
Hours: Full Time 40 hours to include weekends
Location: The Coed-y-mwstwr, Bridgend
The Role:
The Coed-y-Mwstwr Hotel, a charming Victorian mansion nestled on a serene, wooded hillside in Bridgend, is searching for passionate Head of Housekeeping to join our team. Surrounded by breathtaking views of the Vale of Glamorgan and beyond, we offer more than just a job — we offer an opportunity to lead, inspire, and craft unforgettable experiences.
In this hands-on leadership role, you’ll manage and supervise daily housekeeping operations to ensure the cleanliness, organisation, and overall appearance of the hotel meets the highest standards. You’ll play a crucial role in shaping the guest experience and inspiring your team through your energy, attention to detail, and commitment to excellence.
About Us:
Here at Coed-y-Mwstwr, we are architects of memorable moments, welcoming guests with warmth, charm, and the gentle sounds of nature. As part of the Town & Country Collective, we’re committed to reshaping hospitality with innovative service and genuine Welsh warmth. From roaring fires and modern Welsh cuisine to afternoon teas with friends, our hotel is a home where guests can truly relax and enjoy the experience.
Why Join Our Team?
A Friendly Team: You will join a supportive and professional team who care about making work an enjoyable and rewarding place to be!
Development Opportunities: Whether you’re looking to advance and develop your skills or seek further qualifications, we’re here to help. We encourage professional development and are committed to supporting our colleagues’ growth.
Make an Impact: You will play a key role in crafting exceptional experiences for our guests.
We truly believe in looking after our people as much as we look after our guests, and we do this by offering the following benefits:
- Complimentary meals whilst on duty.
- Preferential accommodation rates.
- Qualifications relevant to your role.
- Clear training and development pathways.
- Work buddy to guide you.
- Discounted meals for up to four people.
- Reward scheme for elevated service experiences.
- A performance management framework to help you achieve your goals and ambitions.
What does work as a Housekeeper look like:
Leadership: Lead and inspire the housekeeping team, assigning tasks, managing rotas, and optimising staffing and payroll.
You will collaborate with reception and maintenance to manage room allocations, upgrades, and repair needs.
Creating Comfort: You will conduct daily room and public area inspections to ensure standards are consistently exceeded. Ensure rooms and public areas are impeccably clean, safe, and welcoming – transforming the ordinary into the extraordinary.
Health & Safety: Follow all safety and sanitation procedures with 100% compliance, including COSHH, Manual Handling, and Fire Safety standards.
Team Support: Collaborate with reception, maintenance, and other departments to ensure a seamless guest experience.
Green Mindset: Support sustainable practices and help us reduce our carbon footprint.
Responsibilities: Maintain stock of linens, guest amenities, and cleaning supplies, and promptly report any maintenance issues.
What We are Looking For:
Team Champion: You will have the ability to lead by example and work well within a passionate team, operating effectively under pressure, and maintaining a positive, can-do attitude.
Development: You will desire to be the best you can be in your role as a Head of Housekeeper and will have a willingness to learn and develop new skills.
Organisation and Attention to Detail: You will have strong attention to detail, and have the ability to be organised.
How to Apply:
If you are passionate, motivated and ready to develop we want to hear from you!
Please send your CV [email protected]
To discover more about Town & Country Collective and our commitment to delivering a Warm Welsh Hospitality, visit townandcountrycollective.co.uk.
Pay: From £27,580.00 per year
Benefits:
- Employee discount
- Free parking
- On-site parking
Work Location: In person
