Overview
We are seeking a dynamic and experienced Coffee Shop Supervisor to lead our team in delivering exceptional service and high-quality products. The ideal candidate will possess strong leadership skills, a passion for hospitality, and extensive experience in food and beverage operations. This role offers an exciting opportunity to oversee daily shop activities, ensure food safety standards are maintained, and foster a welcoming environment for customers. Previous experience in supervising within a restaurant or café setting is highly desirable.
Duties
- Supervise daily operations of the coffee shop, ensuring smooth workflow and excellent customer service
- Oversee food preparation and cooking processes, maintaining high standards of quality and presentation
- Manage team members, including scheduling, training, and motivating staff to achieve performance goals
- Ensure compliance with food safety regulations and maintain cleanliness standards throughout the premises
- Assist with food production tasks such as brewing coffee, preparing snacks, and serving customers
- Monitor stock levels and coordinate with suppliers for timely replenishment of ingredients and supplies
- Handle customer queries and resolve any issues promptly to guarantee satisfaction
- Lead by example in demonstrating professionalism, hospitality, and a positive attitude
Qualifications
- Proven supervising experience within a café, restaurant, or hospitality environment
- Strong knowledge of food preparation, cooking techniques, and food safety standards
- Excellent team management skills with the ability to motivate staff effectively
- Previous experience in serving or barista roles is advantageous
- Familiarity with culinary processes, food production, and kitchen operations
- Demonstrated leadership qualities with a focus on delivering outstanding customer service
- Experience working in hotel or hospitality sectors is beneficial but not essential
- Good organisational skills with the ability to multitask efficiently in a fast-paced setting
This role provides an excellent platform for individuals passionate about hospitality to develop their leadership skills while contributing to a vibrant coffee shop environment.
Pay: £14.00-£15.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Flexible schedule
- Free parking
- On-site parking
- Store discount
Experience:
- Team management: 3 years (required)
Work Location: In person
