Overview
We are seeking a skilled, passionate, and leadership-driven Bar Supervisor to join our dynamic team in a vibrant hospitality environment. The ideal candidate will possess an advanced knowledge of mixology, exceptional customer service standards, and the ability to motivate a team. This role requires a blend of creativity, operational efficiency, and strong management skills, as you will be responsible for overseeing daily bar operations, supervising bar staff, and ensuring every guest enjoys an exceptional experience.
Duties
- Team Leadership: Supervise, train, and mentor the bar team to maintain high standards of service, drink quality, and hospitality.
- Operational Oversight: Oversee daily bar operations, ensure opening and closing duties are completed thoroughly, and manage staff shift rotations.
- Beverage Service: Prepare and serve a high standard of alcoholic and non-alcoholic beverages, leading by example in mixology and presentation.
- Systems Management: Competently operate and oversee staff use of the Tevalis POS system for order processing, and SevenRooms for reservation and table management.
- Inventory & Stock Control: Monitor stock levels, perform regular inventory counts, manage wastage, and place supplier orders to ensure the bar is consistently well-stocked.
- Financial Accountability: Ensure accurate cash handling procedures across the team, perform till reconciliations, and handle end-of-shift cashing up.
- Compliance & Hygiene: Maintain strict cleanliness and organization throughout the bar, ensuring the team strictly adheres to food safety, COSHH, and licensing laws.
- Event Coordination: Collaborate effectively with kitchen and floor staff to coordinate seamless beverage and food service during banquets, events, and catering functions.
- Guest Relations: Engage with customers to handle complex inquiries or complaints, ensuring a memorable and positive guest experience.
Skills
- Proven Experience: Previous experience in a senior bartending or supervisory role within a high-end bar or restaurant environment is essential.
- Systems Proficiency: Strong working knowledge of the Tevalis POS system and SevenRooms reservation platform is highly preferred.
- Leadership & Training: Demonstrated ability to lead, motivate, and train a team under pressure while maintaining a positive workplace culture.
- Commercial Awareness: Strong sales and upselling skills, with the ability to coach staff on maximizing revenue and drink pairings.
- Organization & Time Management: Exceptional organizational abilities to manage busy shifts, stock control, and administrative tasks simultaneously.
- Compliance Knowledge: Thorough understanding of food safety practices, food handling regulations, and responsible service of alcohol.
- Financial Literacy: Strong basic math skills for precise inventory tracking, drink measurements, and accurate cash handling/reconciliation.
Join our team as a Bar Supervisor, where your leadership and expertise will thrive in an exciting atmosphere that values creativity, teamwork, and exceptional service!.
Pay: £13.50-£15.00 per hour
Benefits:
- Discounted or free food
- Employee discount
- Store discount
Work Location: In person