We have an exciting opportunity within our growing Claims function for Claims Handlers who are looking to develop their career and support our ambition to deliver the very best Claims handling service in our industry.
Having successfully re-entered the Claims market in January 2025, we have experienced strong growth and secured new contracts, creating the need to expand our team. This is a fantastic opportunity to join us at a pivotal stage in our journey and play a key role in shaping our future success.
It is essential that you bring with you a passion for supporting customers and delivering excellent service, along with the ability to be both empathetic and resilient. You will need a strong eye for detail, a willingness to embrace best practice, and the ability to collaborate effectively with your team. This is a varied and dynamic role that will require a proactive approach, as you’ll be learning new systems and processes. You will be supported by an experienced Claims Management Team and will play an important part in ensuring our Claims function delivers the high standards our customers expect.
We expect to continue growing our Claims team significantly over the coming years and are committed to developing our people from within. How you develop is up to you - but we’ll make it our job to notice, nurture and support your ambitions. The scope to progress within our company is vast, with multiple opportunities to build your skills, develop in your role, and influence how our Claims function evolves.
This is what we are looking for from you:
- Claims handling background preferred but not essential
- Good IT skills, including Microsoft Excel and Word
- Excellent customer service skills and telephone manner
- Ability to work well under pressure and meet deadlines
- Confidence to challenge behaviours and attitudes
- Strong organisational skills
What we offer you:
You will be joining a fast-paced, flexible and growing business that is passionate about caring for its people and customers. We are proud of our inclusive culture and celebrate diversity, while encouraging our teams to thrive and succeed.
We offer apprenticeships, bonus opportunities, and participation in our annual Awards. You will also have access to wellbeing programmes, sick pay, and fantastic discounts across a range of well-known brands, including supermarkets, gyms and restaurants.
Further benefits include:
- A good work-life balance with core hours Monday to Friday, 8:30am to 5pm
- Competitive salary based on experience
- Life Assurance at 4x your base salary
- Generous annual leave entitlement, with the option to buy or sell up to 5 days per year
- Employer pension contribution of 6% (with a 2% employee contribution)
- Hybrid working once the initial training period is complete
Pay: £26,000.00-£28,000.00 per year
Benefits:
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Life insurance
- Paid volunteer time
- Referral programme
- Sick pay
- Work from home
Work Location: Hybrid remote in Doncaster DN4 5RA
