Overview
We are seeking a highly skilled and motivated Field Service Engineer to join our dynamic team. The successful candidate will play a key role in delivering high‑quality maintenance and repair services across the UK for both roll cages and trolleys. This role offers an exciting opportunity to utilise your technical expertise in a fast-paced environment, ensuring optimal operation and customer satisfaction. The position involves travelling to client sites, diagnosing issues, and implementing effective solutions to minimise downtime.
Service & Repair Work
- Carry out comprehensive repair and maintenance on mechanical and retail equipment at customer locations nationwide.
- Fit, strip, straighten, and MIG weld retail equipment components to required standards.
- Perform routine maintenance, reactive repairs, and planned preventative inspections on electro‑mechanical equipment.
- Complete occasional special assembly work on various products within our service sector.
Travel & Work Locations
- Work from a company‑provided, custom‑fitted service vehicle.
- Travel between assigned sites with travel time fully paid.
- Some jobs may require overnight stays (accommodation provided when necessary).
Customer Service & Documentation
- Use a company smartphone to scan and record work activity
- Use the company’s Service Management System daily, including mandatory vehicle checks.
- Record all parts usage and report any training needs regarding system usage.
Quality, Safety & Compliance
- Follow all company safety procedures and use provided PPE correctly.
- Comply with the Company Vehicle Information Policy and report incidents according to procedure.
- Attend all relevant training sessions as required.
- Maintain high standards aligned with service level agreements, raising concerns when needed.
Requirements
- Strong mechanical aptitude and hands‑on repair experience.
- MIG welding experience.
- Customer‑focused, reliable, flexible, and able to work independently.
- Comfortable working mainly at external locations.
- Full clean Irish/UK driving licence.
- Ability to comply with Wanzl’s Facial Hair Policy (clean shaven for RPE, with exemptions for religious or medical reasons).
- Be physically fit due to the nature of the work
- Understand and be able to use smart phone apps
- Be able to speak and read an acceptable level of English language
- Safe Pass Certificate
- Manual Handling Certificate
This role is ideal for a technically proficient individual eager to apply their skills in a challenging yet rewarding environment while providing exceptional service to clients across various industries.
Pay: £15.25 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
Work Location: In person
