About Cognyfi
Cognyfi Ltd is a national online mental health provider servicing patients across the entire UK. We proudly support both private and NHS patients through our dedicated team of remote clinical professionals. At Cognyfi, we leverage digital innovation to deliver high-quality, accessible mental healthcare, providing our administrative team with a forward-thinking and supportive environment.
The opportunity
We are seeking an organised, proactive, and detail-oriented Medical Administrator to play a pivotal role in our growing online clinic. In this position, you will serve as the central backbone of our operations, managing confidential patient data, scheduling, and digital communications. This is a highly rewarding opportunity where your administrative precision directly supports our remote clinical team and helps streamline the delivery of vital mental health services nationwide. For the right candidate, this role offers excellent avenues for professional development and structured career progression as our national platform continues to expand. Full training on our internal systems is provided to the successful candidate.
Key Responsibilities
Build lasting relationships — with both clients and candidates in your niche, delivering standout service at every step of the recruitment process.
Make the perfect match — assess what clients and candidates really need, then screen, interview and place with confidence.
Grow your desk — proactively source new locum roles, nurture existing clients and win new ones.
Own the detail — take charge of client and candidate queries and follow them through to a great outcome.
Play it right — keep every placement compliant with REC recommendations, NHS guidelines and other regulatory standards.
Skills & Experience
- IT Systems: Advanced proficiency in using IT systems, medical software or databases is essential.
- Healthcare Experience: Previous experience in the NHS or private healthcare as a Medical administrator or Service manager is highly desirable.
- Communication: Excellent verbal and written skills, combined with a compassionate, empathetic approach when communicating with vulnerable individuals.
- Organisation: Ability to multi-task and manage high workloads efficiently is highly desirable.
What's in it for you
- Competitive salary banding.
- Generous holiday allowance.
- Workplace pension scheme.
- Ongoing professional training.
- Structured career progression.
Pay: From £26,000.00 per year
Work Location: In person
