Here's an updated version of the advert, tailored to YOPO Zaytoun and Jurema Terrace at The Mandrake, reflecting the restaurant's new Eastern Mediterranean concept and luxury boutique hotel setting. The wording is more engaging and aligned with the current brand identity.
We're looking for an experienced Restaurant Host/Hostess to join the passionate team at YOPO Zaytoun and Jurema Terrace, located within the award-winning five-star Mandrake Hotel in the heart of Fitzrovia.
YOPO Zaytoun is a destination restaurant inspired by the vibrant flavours and generous spirit of the Eastern Mediterranean. Led by a passion for seasonality, exceptional ingredients and warm hospitality, we offer an elegant sharing-style dining experience in one of London's most unique luxury hotel settings. Alongside the restaurant, Jurema Terrace provides a lush outdoor sanctuary where guests enjoy refined dining and expertly crafted cocktails surrounded by hanging gardens.
What you'll do
As a Host/Hostess, you'll be the first impression of our restaurant and terrace, delivering a warm, intuitive and personalised welcome that sets the tone for every guest experience.
Working closely with the restaurant management and supervisory team, you will:
- Welcome and seat guests with confidence, professionalism and genuine warmth
- Manage reservations via telephone, email and face-to-face enquiries
- Coordinate table allocations across both YOPO Zaytoun and Jurema Terrace to maximise service flow
- Manage online booking platforms and reservation systems
- Respond to guest requests with efficiency, attention to detail and discretion
- Support the team in creating memorable dining experiences from arrival to departure
What we're looking for
- At least 1 year's experience as a Restaurant Host/Hostess in a premium restaurant or luxury hospitality environment within Central London
- A genuine passion for hospitality and creating exceptional guest experiences
- Outstanding communication and interpersonal skills
- A warm, confident and professional approach
- Excellent organisational skills with the ability to multitask in a fast-paced environment
- A positive attitude with a willingness to learn and develop
- The ability to build strong relationships with both guests and colleagues
- A proactive mindset with pride in delivering consistently high standards
What you'll receive in return
- Wellbeing initiatives
- Complimentary meals on duty
- Company auto-enrolment pension scheme
- Perkbox employee discounts
- Employee Assistance Programme
- Ongoing training and development opportunities
- Career progression within a dynamic and independent luxury hospitality group
If you're passionate about luxury hospitality and enjoy creating unforgettable first impressions, we'd love to hear from you.
Job Types: Full-time, Part-time, Permanent
Pay: Up to £15.50 per hour
Benefits:
- Canteen
- Company pension
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Referral programme
- Store discount
Experience:
- Host/hostess: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
