Job Summary
As the Head Supervisor, you will play a pivotal role in leading our dynamic team to deliver exceptional service and culinary experiences. Your leadership will inspire staff to excel in their roles while ensuring operational excellence in a fast-paced environment. You will be the driving force behind maintaining high standards of food safety, guest relations, and overall restaurant performance. If you're passionate about hospitality and thrive in a vibrant setting, we want you on our team!
About Us
We are an upper-end restaurant dedicated to delivering exceptional cuisine and an outstanding guest experience. Our team prides itself on professionalism, attention to detail, and creating a refined yet welcoming atmosphere for every guest.
Role Overview
As a Front of House Waiter, you will be responsible for providing impeccable service, anticipating guest needs, and ensuring a seamless dining experience from start to finish. You will work closely with the restaurant management and kitchen teams to uphold the highest standards of service and presentation.
Key Responsibilities
- Greet and seat guests with warmth and professionalism
- Present menus, offer detailed descriptions of dishes, and make informed recommendations
- Accurately take and process orders while ensuring timely and efficient service
- Maintain strong knowledge of food and beverage offerings, including wine pairings and daily specials
- Ensure tables and service areas are impeccably set and maintained throughout service
- Handle guest requests and complaints with grace, discretion, and efficiency
- Collaborate closely with kitchen and bar staff to ensure smooth service flow
- Uphold health, safety, and hygiene standards at all times
Requirements
- Minimum 3 years’ experience as a waiter in a fine dining or upper-end restaurant
- Exceptional attention to detail and presentation
- Strong knowledge of food, wine, and service etiquette
- Excellent communication and interpersonal skills
- Professional, confident, and well-groomed appearance
- Ability to work under pressure and maintain composure during busy service periods
- A genuine passion for hospitality and creating memorable guest experiences
Benefits
- Competitive salary and service charge
- Staff meals and uniform provided
- Opportunities for professional development and progression
- Supportive and professional working environment
Why you’ll love it here
We are dedicated to creating an uplifting workplace where our employees can flourish both personally and professionally. Our commitment to your well-being is reflected in our comprehensive benefits package designed to support you at every stage of your career.
Our benefits include:
- Competitive pay structure
- Employee discounts on dining experiences
- Resources for financial savings and retirement planning
- Support for mental health and wellness initiatives
About us
Join our vibrant team where we prioritize exceptional service and memorable dining experiences. We believe that our employees are our greatest asset, and we strive to cultivate an inclusive culture that values each individual's contributions. Together, we create an atmosphere where guests feel welcomed, valued, and excited to return.
Job Types: Full-time, Part-time
Pay: £12.71-£14.00 per hour
Experience:
- Hospitality: 3 years (required)
Work Location: In person
