Job Summary
We are seeking an energetic and dedicated Hotel Assistant Manager to join our dynamic hospitality team. In this pivotal role, you will oversee daily hotel operations, ensuring exceptional guest experiences while leading and supervising staff to uphold our high standards of service. Your leadership will foster a welcoming environment, streamline processes, and support the overall success of the hotel. This position offers an exciting opportunity for a motivated professional with a passion for hospitality and guest services to make a meaningful impact in a vibrant setting.
Responsibilities
- Assist in managing daily hotel operations, including front desk, housekeeping, food and beverage, and maintenance departments
- Supervise and motivate staff to deliver outstanding guest services, ensuring all team members adhere to company policies and standards
- Coordinate guest check-ins, check-outs, and resolve any service issues promptly to maximize satisfaction
- Support human resources functions such as staff scheduling, training, performance evaluations, and conflict resolution
- Maintain high levels of cleanliness, safety, and security throughout the property
- Collaborate with department heads to implement operational improvements and enhance guest experiences
- Ensure compliance with health regulations, licensing requirements, and safety protocols
Qualifications
- Proven supervising experience within the hospitality or hotel industry
- Strong leadership skills with the ability to motivate and develop teams
- Excellent guest service skills with a focus on exceeding expectations
- Multilingual or bilingual abilities are highly desirable for effective communication with diverse guests and staff
- Prior hotel experience is preferred; familiarity with hospitality operations is essential
- Knowledge of human resources practices related to staffing, training, and employee relations
- Demonstrated ability to handle multiple tasks efficiently in a fast-paced environment
Join us as a Hotel Assistant Manager and be part of a passionate team dedicated to creating memorable experiences for our guests. We value energetic leaders who thrive on teamwork, innovation, and delivering excellence at every touchpoint. Your leadership will help shape the future of our hotel while advancing your career in the vibrant world of hospitality.
Pay: £25,420.00-£38,204.25 per year
Benefits:
- Canteen
- Company pension
- On-site parking
Work Location: In person
