Key Responsibilities
Onboarding & Compliance
- Manage the full onboarding process for both umbrella employees and CIS contractors
- Collect, review, and verify all relevant documentation including Right to Work and tax information
- Ensure all onboarding activity aligns with FCSA and HMRC compliance standards
- Clearly explain payroll processes, CIS structures, and statutory entitlements to contractors
- Maintain accurate records across CRM and payroll systems
- Act as a key point of contact for onboarding queries, ensuring a smooth and professional experience
Sales Support & Business Development
- Support the sales function with lead generation and pipeline development
- Identify and qualify new business opportunities via LinkedIn, databases, and market research
- Conduct outbound activity including cold calling, LinkedIn outreach, and email campaigns
- Work towards daily and weekly KPIs around calls, contacts, and lead generation
- Build and nurture relationships with prospective clients and contractors
- Maintain consistent LinkedIn activity to increase brand visibility and generate inbound interest
- Keep CRM systems updated with accurate and relevant activity
- Monitor market trends and competitor activity to identify new opportunities
- Take a proactive approach in supporting revenue growth and new business wins
General Duties
- Provide wider administrative support to the team where required
- Contribute ideas to improve internal processes and efficiencies
- Work collaboratively across departments to deliver a high-quality client and contractor journey
About You
- Highly organised with strong attention to detail
- Confident communicator, comfortable with outbound sales activity
- Target-driven with the ability to hit daily activity metrics
- Proactive and commercially aware mindset
- Able to manage multiple tasks in a fast-paced environment
- Experience within payroll, contractor onboarding, or sales support would be advantageous
- Familiar with CRM systems and LinkedIn as a business tool
- Self-motivated with the ability to work both independently and as part of a team
What’s on Offer
- Opportunity to join a growing and ambitious business
- Exposure across compliance, payroll, and sales functions
- Clear progression opportunities within a fast-paced environment
- A role offering both structure and commercial responsibility
Job Type: Full-time
Pay: £28,000.00-£35,000.00 per year
Work Location: In person
