Experienced Dental Receptionist
We are seeking an experienced and enthusiastic Dental Receptionist to join our friendly and professional team at our busy mixed NHS and private dental practice.
Due to recent expansion, we are looking to recruit a fourth receptionist to support our growing team and patient base. Our practice has recently undergone extensive renovation and modernisation works, and we are now entering the final phases of this exciting project.
This role is an excellent opportunity for someone looking to further develop their dental knowledge, gain valuable experience within a thriving practice, and explore future career progression opportunities.
Working Hours
- Monday to Friday
- 8:30am – 5:15pm
- 45-minute lunch break
- Occasional optional weekend work available
Key Responsibilities
- Managing incoming telephone calls and emails professionally and efficiently
- Providing outstanding customer service to patients both in person and over the phone
- Booking and managing patient appointments
- Confidently discussing dental services and treatments with patients
- Processing payments and handling cash
- Daily cashing up and reconciliation procedures
- General reception and administrative duties
- Using Microsoft Office applications as part of day-to-day practice administration
Essential Requirements
- Previous experience as a Dental Receptionist
- Excellent communication and organisational skills
- Ability to work efficiently in a busy, fast-paced environment
- Professional, friendly and patient-focused approach
- Strong IT skills, including Microsoft Office
- Experience handling payments and cash reconciliation
Desirable Requirements
- Experience using Dentally practice management software
- Understanding of NHS dental procedures and policies
- Knowledge of NHS dental regulations and patient pathways
What We Offer
- Full-time position (40 hours per week)
- National Living Wage (age dependent) during a 6-month probation period
- Pay review following successful completion of probation, based on experience and performance
- Paid annual training
- Staff social events
- Supportive and welcoming team environment
- Opportunities to expand your dental knowledge and develop your career within a growing practice
- GDC Annual Retention Fee (ARF) paid where applicable
If you are an experienced Dental Receptionist who enjoys working in a busy practice environment and takes pride in delivering exceptional patient care, we would love to hear from you.
Please apply with your CV and a brief covering letter outlining your experience and suitability for the role.
Job Type: Full-time
Pay: From £12.71 per hour
Benefits:
- Company events
- Employee discount
- Free parking
Experience:
- Dental receptionist: 1 year (required)
Language:
Work Location: In person
