Overview
We are seeking a dynamic and results-driven Strategic Account Manager to lead the development and management of existing and new client relationships.
This is a key role in supporting the direction and growth of the business and directly contributes to the profitability of the Company.
As a Strategic Account Manager you will be responsible for managing and nurturing relationships with existing and new clients, ensuring their satisfaction, and driving revenue growth through upselling and cross-selling of services or products. The Strategic Account Manager will play a key role in maintaining long-term client relationships while also identifying new opportunities for revenue generation.
In this role, you will serve as a trusted advisor, driving growth and ensuring customer satisfaction through strategic planning, proactive communication, and tailored solutions. Your energetic approach will help foster long-term partnerships, maximize revenue opportunities, and elevate our company's presence in the B2B sales landscape.
If you thrive in a fast-paced environment and are passionate about delivering exceptional customer service, this is your chance to make a significant impact.
Duties
- Cultivate and maintain strong relationships with clients, understanding their business needs and objectives.
- Lead negotiations to secure favorable terms, renewals, and new business opportunities while ensuring mutual value.
- Develop comprehensive account plans that align with clients’ goals and our company’s growth strategies.
- Monitor account performance metrics, analyze trends, and implement action plans to drive revenue growth.
- Conduct regular business reviews with clients to assess progress, address concerns, and identify new opportunities.
- Drive proactive communication with clients through meetings, presentations, and updates to strengthen partnerships experience.
- Proven success in B2B sales or account management within a competitive environment.
- Strong negotiation skills
- Excellent communication skills, both written and verbal, with the ability to present complex ideas clearly.
- Demonstrated ability to manage multiple accounts efficiently through excellent time management and organizational skills.
- Familiarity with IT systems and tools used for CRM (Customer Relationship Management) and sales tracking.
- Experience in driving strategic initiatives that result in increased revenue or market share.
- Knowledge of customer service principles combined with a proactive approach to client engagement.
Join us as a Strategic Account Manager and be part of a vibrant team dedicated to building impactful relationships that propel our company forward!
Pay: £30,000.00-£32,000.00 per year
Work Location: In person
