Location: Trowbridge, Wiltshire
Salary: £12.85 per hour
Hours: 27.5 hours per week
Working Pattern
- Monday to Friday 9:00am – 3:00pm- There will be occasions where you will need to work outside of this pattern.
- 30-minute unpaid lunch break
- Additional on-call duties (rota basis)
- Occasional community care visits to support service delivery
Join Our Growing Community Care Team
Are you an experienced Care Coordinator, Senior Care Assistant, Senior Support Worker or Field Care Supervisor looking to take the next step in your career?
Louisa Homecare Ltd is looking for a compassionate, organised and proactive Part-Time Care Coordinator to join our friendly office team.
This role is ideal for someone with experience in domiciliary care, community care or home care, who enjoys organising care services, supporting care staff and making a real difference to people's lives.
About the Role
As a Care Coordinator, you will play a vital role in ensuring our clients receive safe, high-quality, person-centred care.
Working from our office, you will coordinate care visits, support our Community Support Workers, communicate with healthcare professionals and ensure the smooth running of our daily care service.
You will use the Birdie Care Management System for:
- Care rostering
- Scheduling care visits
- Care planning
- Recording client information
- Communicating with care staff
Full Birdie training will be provided if required.
Key Responsibilities
- Coordinate daily domiciliary care visits using the Birdie system.
- Produce and manage staff rotas.
- Respond to changes throughout the day and arrange emergency cover where required.
- Answer telephone calls from carers, clients, family members and healthcare professionals.
- Support carers with operational queries and provide guidance where appropriate.
- Liaise with Social Workers, District Nurses, Occupational Therapists, GP surgeries and other healthcare professionals.
- Support quality assurance and compliance within the service.
- Participate in the on-call rota.
- Undertake community care visits when required to maintain continuity of care.
Who We're Looking For
We're looking for someone who has experience within:
- Domiciliary Care
- Home Care
- Community Care
- Health & Social Care
You may currently work as a:
- Care Coordinator
- Senior Care Assistant
- Senior Community Support Worker
- Field Care Supervisor
- Care Team Leader
- Care Planner
- Deputy Care Coordinator
If you're passionate about delivering outstanding care and supporting both clients and staff, we'd love to hear from you.
Essential Requirements
- Previous experience within Health & Social Care.
- Excellent communication and organisational skills.
- Confident using computer systems.
- Full UK driving licence and access to your own vehicle.
- Right to work in the UK.
Experience using Birdie or another care management system is desirable but not essential, as full training will be provided.
Please note: We are not accepting sponsorship applications for this role.
What We Offer
- £12.85 per hour.
- 27.5-hour contracted position.
- Monday to Friday working pattern- There will be occasions where you will need to work outside of this pattern.
- Additional on-call duties.
- Opportunity to undertake community care visits when required.
- Ongoing training and professional development.
- Supportive management team.
- Career progression opportunities within a growing domiciliary care provider.
- A varied role where no two days are the same.
Why Join Louisa Homecare Ltd?
At Louisa Homecare Ltd, we believe outstanding care starts with outstanding people.
We invest in our staff, encourage professional development and work together as one team to provide exceptional domiciliary care across Wiltshire.
If you're looking for a rewarding Care Coordinator role where your skills will be valued and your work will make a genuine difference, we'd love to hear from you.
Apply today and become part of our growing team.
Pay: Up to £12.85 per hour
Benefits:
- Free parking
- Paid training
Licence/Certification:
- Drivers License (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
