An exciting opportunity has arisen for a highly organised and personable Ward Secretary to join Fletcher Ward within our Mental Health Inpatient Services.
This is a key administrative role supporting the smooth and efficient running of the ward. You will work closely with the Ward Manager and wider multidisciplinary team, acting as the first point of contact for patients, relatives, carers and professionals. Your ability to manage competing demands and communicate effectively will be essential in ensuring a responsive and supportive service.
Provide comprehensive clerical and administrative support to the ward. Act as a central point of contact, triaging enquiries to the ward office from patients, relatives, carers and professionals. Support the Ward Manager and clinical team with day-to-day administrative processes. Maintain accurate records and support with data entry and documentation. Coordinate communications and ensure timely responses to queries. Provide cross-cover and administrative support to other wards and the wider Inpatient Services department as required.
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people’s homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.
This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly.
We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:
Cornwall Foundation Trust
Royal Cornwall Hospitals NHS Trust
Cornwall and Isles of Scilly Integrated Care Board
If you do not currently work for one of these NHS organisations, your application will not be considered at this time.
